Teams at Talent Management Solutions

Own end-to-end M&A execution across MENA and APAC, from target qualification through closing. Responsibilities include financial analysis, Excel valuation modeling, offer and term-sheet preparation, negotiations, due diligence coordination, stakeholder relationship management, and post-acquisition financial oversight and integration. The role also guides junior team members, improves M&A processes, and collaborates with finance and portfolio teams.

Provide advanced Tier 2 technical support for a SaaS platform through phone, email, chat, and ticketing systems. Diagnose complex system, database, API, hardware, software, and network issues; identify root causes; document resolutions; manage escalations; and create troubleshooting guides. Collaborate with customers, Client Success, and technical support teams while prioritizing issues, improving support processes, and maintaining current technical knowledge.

Provides advanced technical support for a SaaS platform through phone, email, chat, and ticketing systems. Diagnoses complex issues involving system architecture, databases, APIs, hardware, software, and networks; identifies root causes; documents solutions; and manages escalations. The role collaborates with support teams, creates troubleshooting guides, prioritizes customer issues, improves support processes, and maintains technical knowledge while delivering high-quality customer service.