Teams at Talent Management Solutions

Provides analytical and technical support for global HR systems. Responsibilities include Workday configuration, testing, documentation, troubleshooting, user support, ticket resolution, audits, EIB data uploads, dashboards, advanced reporting, process optimization, system training, and stakeholder collaboration. Maintains HRIS data accuracy and policy compliance while supporting new functionality and enhancements across multiple Workday modules.

Provide first-line technical and product support for Jonas Club ERP users through phone, email, chat, and ticketing systems. Diagnose software, network, and system issues; guide clients on product features; document support activity; escalate complex issues to Development, QA, and Product teams; and assist with booking, membership, and club-service inquiries. The role also contributes to knowledge-base updates, customer satisfaction improvements, and broader service-process refinement while working rotating 24/7 shifts.

The SQA Trainee joins the QA team and progresses from training to apprenticeship, with potential permanent employment. Responsibilities involve learning software quality assurance and testing concepts, evaluating systems, identifying weaknesses and bottlenecks, working with databases and SQL, using basic test automation tools, and applying version control. The role requires analytical problem-solving, attention to detail, communication, organization, teamwork, and independent work while supporting an onshore R&D team.