Jobs at Tabby

Lead a team of product analysts focused on activation, engagement, and profitability for debit financial products. Conduct research, A/B tests, hypothesis analysis, and metric development; create visualizations and reports; collaborate with Product, Risk, Growth, and Marketing teams; and support data structure planning and quality improvements.

Review and validate merchant-submitted documents against company underwriting guidelines. Provide merchants with support on required documentation, request missing information, and approve, counter, or deny merchant files. The role requires strong analytical, organizational, communication, and multitasking skills, fluency in Arabic, English proficiency, Microsoft Office knowledge, and weekend availability when needed.

Own the reliability, performance, security, scalability, and lifecycle of production ClickHouse clusters across Kubernetes and managed services. Build infrastructure-as-code automation, monitoring, alerting, backups, disaster recovery, and operational tooling for a large database fleet. Troubleshoot issues across queries, schemas, Kubernetes, Linux, storage, and networking; support developers and engineers; handle incidents; and lead database root-cause analyses and postmortems.

Lead backend engineering teams and cross-team projects from planning through production. Define roadmaps, review designs, ensure scalability and non-functional requirements, manage technical debt and incidents, and hire and develop engineers. The role also improves delivery processes, monitors team performance, and fosters collaboration across engineering and business functions.

Develop internal data services, including a feature store, and build scalable ELT/ETL pipelines and data processing and storage systems. Integrate data tools, support event-driven and streaming architectures, and perform operational tasks. The role requires strong Python, SQL, system design, API, messaging, cloud, and database experience.

Develop internal data services, including a feature store, scalable ELT/ETL pipelines, and data processing and storage integrations. Design high-load event-driven systems and streaming pipelines using Python, SQL, cloud platforms, databases, orchestration tools, APIs, and messaging technologies. Perform operational tasks and contribute to robust system design within a fully remote fintech engineering team.

Leads information security governance, risk, and compliance activities in a regulated fintech environment. Responsibilities include policy and framework development, enterprise and third-party risk assessments, regulatory compliance monitoring, audit coordination, control testing, business impact analysis, security awareness, GRC metrics, and executive reporting. The role interprets regulatory requirements, manages risk registers, mentors junior staff, and collaborates with legal, audit, technology, procurement, and business stakeholders.

Leads end-to-end IT, cybersecurity, and technology risk audit engagements, including planning, control testing, fieldwork supervision, reporting, remediation tracking, and risk assessment. Evaluates IT general controls, application controls, identity and access management, cloud configurations, network and endpoint security. Presents findings to technology stakeholders, agrees corrective actions, coaches audit staff, and supports annual and quarterly technology audit reporting.

Own Tabby’s card portfolio growth and compliance end to end. Develop growth strategies across issuance, activation, usage, pricing, incentives, and partnerships; manage card scheme relationships, mandates, reporting, and audits; ensure regulatory and internal risk compliance; track portfolio performance; translate rule changes into action plans; and collaborate with Compliance, Risk, Legal, Product, and Engineering.

Executes internal audit engagements across financial, operational, and compliance areas; evaluates controls, identifies risks and weaknesses, prepares working papers and risk-control matrices, drafts findings, and supports corrective-action follow-up. The role leads limited-scope audits, collaborates with process owners, contributes to risk assessments and advisory reviews, stays current on standards, and mentors junior auditors and interns.

As a Customer Support Representative, you'll assist customers via phone, chat, and email in English and Arabic, ensuring a good experience by addressing inquiries and solving problems.

Lead a cross-functional team building ML-powered marketplace catalogue systems, including product enrichment, categorization, translation, moderation, embeddings, search, and recommendations. Own the product data pipeline, ML roadmap, evaluation and labeling infrastructure, reliability, technical debt, hiring, team development, OKRs, and cross-functional delivery. Ensure models and services meet quality, cost, latency, scalability, observability, and data residency requirements.

Lead a cross-functional team building ML-powered marketplace catalogue systems, including LLM enrichment, categorization, translation, moderation, embeddings, recommendations, and evaluation infrastructure. Own the product data pipeline, ML roadmap, quality SLAs, experimentation, reliability, technical debt, and incident response. Define OKRs, lead cross-team initiatives, hire and develop engineers, and connect catalogue quality improvements to conversion, discovery, and merchant growth.

Lead a cross-functional team building ML-powered product catalogue enrichment, moderation, embeddings, search, and recommendation systems. Own the end-to-end data pipeline, ML roadmap, evaluation and labeling infrastructure, reliability, technical debt, incident response, planning, OKRs, hiring, and cross-team collaboration. Ensure model quality, cost, latency, data residency, and business impact across a large marketplace.

Leads a cross-functional team building ML-powered marketplace catalogue systems, including product enrichment, categorization, translation, moderation, embeddings, search, and recommendations. Owns the product data pipeline, ML roadmap, evaluation and labeling infrastructure, reliability, cost, latency, data residency, OKRs, hiring, and cross-team delivery. Partners with shopping, monetization, catalogue operations, and support teams to improve catalogue quality, personalization, conversion, and merchant growth.

Owns customer centricity standards, manager enablement, CSAT diagnosis and recovery, human and LLM quality programs, and customer experience analytics. The role develops leaders, evaluates conversations, identifies service and product issues, routes improvements to owners, and builds accountable teams that improve measurable customer outcomes.

Owns the end-to-end employee experience for Tabby’s Saudi entity, including onboarding, offboarding, performance management, PIP cases, Saudization planning, government relations, engagement activities, and employee-experience improvements. The role partners closely with managers, Talent Acquisition, and business stakeholders to ensure compliant, efficient people processes and stronger retention.

Lead a cross-functional team building ML-powered marketplace catalogue systems, including LLM enrichment, product embeddings, search and recommendation models, moderation, labeling, and evaluation infrastructure. Own the end-to-end product data pipeline, ML roadmap, technical quality, incident management, OKRs, cross-team delivery, hiring, and team development. Ensure models and services meet requirements for quality, cost, latency, reliability, and data residency.

Lead Tabby’s information security function across cloud security, security architecture, application security, vulnerability management, threat detection, and incident response. Manage and mentor security engineers and analysts, establish technical standards, implement controls across GCP and AWS, advance DevSecOps practices, oversee penetration testing and security monitoring, and partner with Engineering, Product, Infrastructure, Legal, and Compliance teams in a regulated fintech environment.

Lead Tabby’s information security function across cloud security, architecture, application security, vulnerability management, threat detection, incident response, and infrastructure security. Manage and mentor security engineers and analysts, establish security standards, automate security processes, and partner with Engineering, Product, Infrastructure, Legal, and Compliance. The role requires hands-on technical leadership across AWS and GCP, DevSecOps, penetration testing, SIEM, threat hunting, and regulated fintech security programs.