Jobs at Tabby

Provide hands-on legal support in KSA: draft, review and negotiate commercial contracts; research and interpret KSA/SAMA regulations; monitor regulatory developments; maintain contract lifecycle processes and templates; manage legal workstreams, coordinate with business teams and external counsel, and improve legal operations to support fintech product and regional growth.

The Revenue Operations Manager leads revenue strategy and systems design, overseeing performance analysis, CRM management, and cross-functional initiatives to drive revenue growth and operational efficiency.

Manage and optimize end-to-end ad campaigns with sales, monitor performance and budgets, produce actionable reports, ensure quality control, and improve marketplace operations and processes.

As a Customer Support Representative, you'll assist customers via phone, chat, and email in English and Arabic, ensuring a good experience by addressing inquiries and solving problems.

Provide phone, email, and chat support to Tabby partners; implement support policies, escalate and collaborate cross-functionally, analyze partner feedback, and drive partner satisfaction and CSAT improvements.

The role involves overseeing technical onboarding for merchants, coordinating operational processes, and managing cross-functional alignment for product rollouts to ensure merchant success.

Build and scale backend services for high-load, distributed systems. Work with Go, databases, caching, Kubernetes and GCP; integrate third-party APIs, write maintainable tests, and contribute to product development within a remote engineering team.

Lead end-to-end Accounts Payable and vendor management including invoice processing, payment runs, PO matching, vendor onboarding, reconciliations, AP accruals and aging, VAT/withholding tax compliance, internal disbursement controls, and support month-end close while optimizing P2P processes and driving data integrity and vendor relationships.

Support and deliver Enterprise Risk Management activities: monitor risks, prepare risk reporting, maintain risk appetite and GRC tooling, conduct risk assessments for products and initiatives, advise first-line owners, support audits and regulatory reviews, and improve ERM frameworks and controls.

Lead and deliver end-to-end internal audits across AML, CTF, sanctions, fraud prevention and CDD/KYC/KYB. Assess design and operating effectiveness of financial crime frameworks against CBUAE expectations, perform forensic reviews, apply data analytics for continuous monitoring, and report actionable findings to senior management while driving remediation and stakeholder engagement.

Lead end-to-end audits of finance, treasury and financial risk functions. Plan, execute and report risk-based audits, assess IFRS and CBUAE compliance, apply advanced data analytics to identify control weaknesses, advise on remediation, and engage senior stakeholders to drive improvements.

The role involves analyzing data, optimizing workflows with automation, and collaborating across teams to support customer experience. Responsibilities include building dashboards, using SQL and Python, and leveraging LLM tools for insights.

The Senior Data Analyst (CX) will analyze customer experience data, optimize workflows, and collaborate with teams to improve customer support through insights and reporting.

The Senior Data Analyst (CX) will analyze customer support data, optimize processes using automation and AI tools, and present insights to improve customer experiences.

The Senior Data Analyst will enhance customer support by analyzing data, optimizing processes, and providing insights to improve decision-making and performance across teams.

The Senior Data Analyst (CX) will focus on data analysis, reporting, and process optimization to enhance customer support. Responsibilities include analyzing datasets, writing SQL queries, building dashboards, using LLM tools, automating workflows, and collaborating with various departments for operational improvements.

Own and execute Tabby’s third‑party/vendor risk program: manage vendor onboarding, risk assessments, due diligence, monitoring, and SLAs; maintain vendor inventory and risk registers; build dashboards and support ERM activities including risk assessments, controls, reporting, and audit readiness.

The Senior Data Analyst (CX) will analyze data for customer experience insights, create dashboards, optimize workflows, and support collaboration across teams.

Lead and manage backend engineering teams to deliver scalable, high-load distributed systems. Drive cross-team projects to production, define roadmap, review designs, manage incidents and technical debt, hire and develop engineers, monitor team KPIs, and improve processes to ensure transparent, business-oriented delivery.

Work on end-to-end testing of product features, integrations, and APIs. Perform manual testing where appropriate and build automated test suites, maintain test frameworks and data, validate service interactions, participate in release/regression cycles, analyze bugs, and collaborate with engineers and product managers to improve testability and reliability.