Jobs at T2 Systems

Own the technical customer journey for enterprise parking and transportation clients by driving adoption, retention, expansion, and ROI. Develop success plans, conduct technical business reviews, advise on architecture and best practices, resolve technical challenges, monitor customer health, and communicate feedback to internal teams. Partner across Sales, Account Management, Support, Product, Engineering, and Training while guiding senior stakeholders and developing customer champions.

Own technical customer success for enterprise parking and mobility clients by driving adoption of hardware and SaaS solutions, demonstrating ROI, managing success plans, delivering technical business reviews, advising on architecture and integrations, resolving quick-win issues, gathering product feedback, and partnering with sales, support, product, and engineering teams to improve retention, expansion, and customer advocacy.

Develops and leads enterprise test automation strategy across multiple application platforms. Builds and maintains automation frameworks, integrates test suites into CI/CD pipelines, improves testing practices, analyzes failures, reviews requirements and architecture, and ensures compliance with coding and corporate standards. The role also supports hiring, cross-functional collaboration, API and database testing, defect analysis, environment management, and continuous quality improvement.

Processes customer payments and vendor invoices, reconciles accounts and statements, resolves billing discrepancies, supports collections and payment runs, verifies vendor banking information, maintains documentation, and handles customer and vendor requests. The role requires attention to detail, accounting software and Excel proficiency, and independent work in a hybrid environment.

Provides technical product support for T2 Flex PE parking solutions through phone, email, and remote tools. Diagnoses software, configuration, database, communications, reporting, integration, and operational issues; documents cases; guides customers through troubleshooting; and escalates complex problems to Engineering or other teams. Maintains support queues, monitors escalations, develops knowledge-base and training materials, participates in incident triage and improvement projects, and joins an on-call rotation.

Manage a designated territory to drive new customer growth for T2 Flex and related product lines. Build and execute strategic account plans, cultivate university and target accounts, collaborate with account management and peer regional managers, and apply strategic selling to exceed sales targets.

Provide hands-on technical leadership for an enterprise application platform: design and implement platform features, integrations, and services; drive full SDLC; enforce engineering standards, observability, and release readiness; troubleshoot production issues; and coach/mentor engineers to improve delivery and quality.

Hands-on technical lead for an enterprise platform: design and implement features, integrations, and services; drive full SDLC; ensure architecture, observability, release readiness, and production troubleshooting; enforce coding, testing, and release quality; coach and mentor engineers; own CI/CD pipelines and release engineering.

Work on an agile team to design, build, test, and maintain full-stack software for parking and mobility solutions. Collaborate with product owners and designers, participate in code reviews, troubleshoot issues, and contribute to tooling, automation, and continuous improvement.