Jobs at Syncro

Own the organization’s application security posture, partnering with engineering and IT on secure coding, vulnerability management, penetration testing, security architecture, and remediation. Support audits, risk assessments, SOC 2 compliance, incident and breach investigations, bug bounty programs, and employee security training. The role is fully remote but requires a final in-person interview with company-paid travel.

Provide phone/chat/email technical support for a SaaS MSP platform: troubleshoot issues, document tickets, escalate complex problems, build knowledge base, collaborate with sales/dev teams, and maintain high customer satisfaction while meeting performance metrics.