Teams at Syncro

The Business Development Representative will generate qualified pipeline by prospecting into small and mid-sized IT departments. Responsibilities include researching target accounts, identifying buying groups, executing multichannel outbound campaigns through email, phone, and LinkedIn, qualifying opportunities, booking meetings, documenting activity in Salesforce, and collaborating with account executives and marketing. The role requires 2–3 years of B2B SaaS SDR or BDR experience and offers growth toward an Account Executive position.

Own the organization’s application security posture, partnering with engineering and IT on secure coding, vulnerability management, penetration testing, security architecture, and remediation. Support audits, risk assessments, SOC 2 compliance, incident and breach investigations, bug bounty programs, and employee security training. The role is fully remote but requires a final in-person interview with company-paid travel.

Provide phone/chat/email technical support for a SaaS MSP platform: troubleshoot issues, document tickets, escalate complex problems, build knowledge base, collaborate with sales/dev teams, and maintain high customer satisfaction while meeting performance metrics.