Jobs at SWK Technologies, Inc.

The HCM Consultant will implement tailored HCM solutions, analyze HR processes, and enhance employee engagement for diverse clients.

Manage customer accounts and receivables, process transactions and invoicing, track outstanding payments, follow up with clients, and maintain documentation to ensure timely collections and accurate accounts.

Process purchase orders, perform data entry, and communicate with vendors and clients to support procurement operations. Maintain organized records, manage vendor relationships, and work within a technology/MSP procurement environment.

Provide hands-on on-site technical support and remote assistance for hardware and software; perform installations and upgrades; track and resolve tickets; maintain client documentation; build rapport and ensure customer satisfaction.

Provide first-line technical support for clients: troubleshoot hardware and software, perform installations/upgrades, resolve issues via phone/chat/email, maintain tickets and client documentation, and provide occasional on-site assistance to ensure customer satisfaction.

Senior, client-facing escalation and project engineer for an MSP. Own complex ticket resolution, lead infrastructure and Azure cloud projects, manage Azure and M365 environments, communicate with clients, improve processes and documentation, perform root-cause analysis, and support platform/tooling initiatives.

As an ERP Consultant for Sage Intacct, you will engage clients, implement and customize solutions, deliver training, and optimize financial processes.