Jobs at Swift Transportation

Provides customer service and freight coordination for truckload shipments. Responsibilities include resolving load issues, developing customer relationships, entering and validating load information, balancing freight capacity, monitoring shipments, tracing deliveries, and communicating updates regarding delays. The role requires strong telephone communication, time management, accuracy, teamwork, and an associate degree or equivalent experience.

Leads all operations, staffing, P&L, safety, capacity, yard management, training, and performance improvement for an assigned trucking terminal. Partners with recruiting, driver development, and sales to meet hiring needs, improve utilization and profitability, support customers, and develop new business. Coaches leaders and employees while maintaining a safe, organized, efficient terminal environment.

Leads transportation capacity planning for a designated operating area. Oversees and coaches planners, ensures adherence to standard procedures, manages training and decision-support tools, analyzes customer bids and network capacity, prioritizes freight, monitors service issues, and coordinates cross-functional resolutions. The role requires transportation planning experience, leadership capability, financial report comprehension, technology proficiency, and a bachelor’s degree or equivalent experience.

Coordinates backhaul freight to optimize fleet utilization, profitability, and customer satisfaction. Responsibilities include securing freight, negotiating spot rates, evaluating lanes, managing customer relationships, entering load data into a transportation management system, monitoring shipments, resolving service issues, supporting billing accuracy, and documenting service failures. Requires transportation customer service experience, strong telephone and time-management skills, prioritization, and the ability to work effectively in a fast-paced team environment.

Supervise a fleet of 10 or more drivers, manage availability and home-time expectations, improve fleet productivity and profitability, develop drivers through coaching, and proactively manage safety performance, insurance costs, and claims targets. The role requires leading others, strong communication, working effectively under pressure, and a bachelor’s degree or equivalent experience.

Provides customer account service during weekend and nighttime hours for a transportation carrier. Responsibilities include communicating with customers, resolving load and service issues, entering accurate load information, developing relationships, balancing freight capacity, identifying additional opportunities, maintaining customer records, and coordinating shift handoffs. The role requires strong communication, prioritization, time management, adaptability, and the ability to work effectively in a fast-paced team environment.

Recruit drivers through phone, text, and email outreach; explain compensation, benefits, facilities, and routes; identify driver goals; and guide candidates from initial contact through their first day. The role requires relationship building, responsive communication, organization, and sales-focused customer engagement.

Provides administrative support for terminal operations by verifying trailer paperwork, assisting drivers, monitoring system messages, distributing reports, answering phones, performing AS400 tasks, and assisting with dispatch functions. Requires strong organization, attention to detail, Microsoft Office proficiency, and a high school diploma or GED. This is a temporary, part-time position.

Provide customer service for freight transportation accounts by resolving load issues, entering and updating shipment information, balancing freight capacity, monitoring and tracing loads, and communicating pickup or delivery updates. The role requires strong telephone and time-management skills, accurate data entry, teamwork in a fast-paced environment, and an associate degree or equivalent experience.

Assigns freight loads to trucks based on customer requirements, driver availability, capacity, demand, and profitability. Reviews market conditions, identifies capacity imbalances and waste opportunities, monitors reports, and collaborates with customer accounts and sales teams to develop effective transportation solutions. Requires strong problem-solving, persuasion, and adaptability in a high-pressure environment.

Track tractor and trailer inventories, schedules, locations, repairs, registrations, insurance, titles, rebates, and equipment trades. Coordinate with fleet leaders, driver managers, shops, suppliers, terminals, and OEMs to ensure equipment is prepared, available, and properly documented. Provide equipment reporting and administrative support while maintaining accurate records and communicating repair progress.

Maintains and supports risk management systems, monitors RMIS functionality, troubleshoots technical issues, manages system configurations, creates reports, supports upgrades, and coordinates escalations with IT and vendors. Reviews Documentum records, implements system improvements, resolves claims-report transfer issues, and completes special projects. Requires risk management or claims processing experience, strong technical troubleshooting and analytical skills, and an associate degree or equivalent experience.

Administers employee benefits programs, including health, retirement, insurance, leave, and wellness plans. Handles employee inquiries, carrier invoices, medical support orders, payroll integrations, arrears, compliance notices, and benefits communications. Maintains secure records, supports unemployment claims, coordinates with vendors, and recommends process improvements. Ensures accurate and compliant benefits administration across federal, state, and local requirements.

Manage national and major customer accounts for a truckload carrier. Responsibilities include resolving service concerns, onboarding customers, communicating solutions, monitoring load requirements, staying informed on rates and capacity, developing new business opportunities, generating leads, and coordinating internal handoffs to maintain service quality and customer value.

Supervise a fleet of 10 or more drivers, manage driver availability and home-time expectations, develop driver performance through coaching, maximize tractor and trailer profitability, review P/L, and improve safety, insurance, and claims-cost performance.

Analyzes operational profitability through financial and statistical modeling, reporting, forecasting, and annual operating planning. Develops metrics, queries large datasets, identifies improvement opportunities, and presents actionable recommendations to executive leadership. Leads deep-dive and ad hoc analyses, supports other FP&A analysts, and collaborates with business owners on forecasts and consolidated goals.

Supervise a fleet of 10 or more drivers, manage availability and home-time expectations, improve fleet productivity and profitability, review area P/L, develop drivers through coaching, and proactively manage safety performance, insurance costs, and claims.

Provides customer service for transportation accounts by entering and validating load information, resolving pickup and delivery issues, balancing freight capacity, monitoring shipments, tracing loads, and communicating updates to internal and external customers.

Lead enterprise AI and automation deployments from validated prototypes through secure, supported production. Manage the AI deployment lifecycle, technical standards, architecture patterns, vendor and platform strategy, governance, security, monitoring, and operational resilience. Partner with Information Technology and operating brands to integrate solutions, establish production ownership, oversee support, and evaluate emerging AI technologies. Lead technical employees, manage budgets, develop talent, and represent AI in enterprise governance forums.

Provides evening and weekend operational support to truck drivers, including fueling and routing, dispatching drivers and equipment, resolving driver and load issues, and ensuring safe, on-time deliveries. Requires strong communication, problem-solving skills, the ability to work under pressure, and a high school diploma or equivalent. Previous driving, operations, or customer experience is required.