Jobs at Swift Transportation

Manage complex transportation bodily injury claims, including investigation, liability evaluation, financial analysis, negotiation, reserving, and settlement. Handle DOT claims, pre-suit matters, and lawsuits; coordinate with attorneys, insurers, investigators, vendors, witnesses, and law enforcement. Prepare for and advocate at depositions, trials, and mediations, collaborate with defense counsel, and provide technical guidance on complex claims.

Supervise a fleet of 10 or more drivers, manage availability and home-time expectations, improve fleet productivity and profitability, review area P/L, develop drivers through coaching, and proactively manage safety performance, insurance costs, and claims.

Leads a logistics brokerage division responsible for growth, profitability, carrier relationships, freight negotiations, brokerage solutions, and transportation analyst performance. The role oversees complex freight issues, carrier development, route optimization, load management, KPI tracking, reporting, customer value, and continuous improvement. It requires substantial 3PL and brokerage experience, team leadership, sales and service expertise, and knowledge of the transportation industry.

Supervise a fleet of 10 or more drivers, manage availability and productivity, review profitability, develop drivers through coaching, meet home-time expectations, maximize tractor and trailer performance, and improve safety results. The role requires transportation industry experience preferred, leadership and communication skills, comfort in high-pressure environments, and a bachelor’s degree or equivalent experience.

Provides customer service for transportation accounts by entering and validating load information, resolving pickup and delivery issues, balancing freight capacity, monitoring shipments, tracing loads, and communicating updates to internal and external customers.

Lead enterprise AI and automation deployments from validated prototypes through secure, supported production. Manage the AI deployment lifecycle, technical standards, architecture patterns, vendor and platform strategy, governance, security, monitoring, and operational resilience. Partner with Information Technology and operating brands to integrate solutions, establish production ownership, oversee support, and evaluate emerging AI technologies. Lead technical employees, manage budgets, develop talent, and represent AI in enterprise governance forums.

Provides driver and on-road operational support by handling inbound requests, breakdowns, service interruptions, emergency situations, and load concerns. Coordinates roadside assistance, towing, repairs, vendors, authorizations, and equipment recovery while monitoring events through completion. The role communicates with drivers, minimizes delays and downtime, supports cost control, and contributes to safe, efficient fleet operations.

Provides evening and weekend operational support to truck drivers, including fueling and routing, dispatching drivers and equipment, resolving driver and load issues, and ensuring safe, on-time deliveries. Requires strong communication, problem-solving skills, the ability to work under pressure, and a high school diploma or equivalent. Previous driving, operations, or customer experience is required.

Manage high-profile customer accounts by coordinating transportation capacity, balancing freight demand, and maintaining service levels. Grow assigned business, identify revenue opportunities with Sales, oversee customer contracts and commitments, prepare monthly performance reports, and participate in service reviews. Build strong internal and external partnerships to improve customer satisfaction, retention, and long-term business growth.

Manages auto property damage and subrogation claims from investigation through resolution. Determines liability and coverage, establishes reserves, authorizes payments, negotiates settlements, pursues recovery from responsible parties, documents claim activity, and recommends actions beyond delegated authority. The role requires handling multiple files, conducting follow-ups, and collaborating effectively while adhering to company policies and claims best practices.

Rates and bills dedicated customer accounts according to contract terms and customer specifications. Verifies rates, accessorial charges, billing templates, FTP formats, and EDI invoices; corrects billing errors and rejected invoices. Coordinates with operations, management, and IT to meet invoicing deadlines, maintain account instructions, report billing status, and improve processes. Requires strong Excel, SQL reporting, contract interpretation, organization, and teamwork skills.

Supervise a fleet of 10 or more drivers, manage availability and home-time expectations, improve fleet productivity and profitability, develop drivers through coaching, and proactively manage safety performance, insurance costs, and claims targets. The role requires leading others, strong communication, working effectively under pressure, and a bachelor’s degree or equivalent experience.

Resolves urgent driver and customer issues for in-transit loads. Dispatches drivers, trucks, trailers, and other resources; monitors shipments; addresses problems that could affect pickup or delivery schedules; proactively communicates changes to customers; and resolves driver concerns within authorized limits. The role requires strong communication, problem-solving, attention to detail, and the ability to work under pressure on an overnight schedule.

Manage complex and litigated transportation claims nationwide, including coverage analysis, investigations, reserve and payment authorization, settlement negotiations, litigation coordination, fraud detection, subrogation, and trial or mediation preparation. The role requires advanced liability and damage analysis, legal terminology knowledge, collaboration with defense counsel, and the ability to resolve conflicts. It may also include mentoring team members and rotating on-call responsibilities.

Manages the planning and implementation of new dedicated transportation operations. Develops startup plans, timelines, staffing requirements, job descriptions, driver training materials, communications, and equipment setups. Coordinates with corporate, onsite, and customer management, evaluates processes and employees, tracks objectives, documents lessons learned, and presents implementation plans to prospective customers. Requires travel and temporary residence at startup locations.

Provides driver and on-road operational support by managing inbound requests, breakdowns, service interruptions, emergency situations, vendor coordination, repair authorizations, towing, and equipment recovery. Monitors service events, communicates updates, minimizes downtime, supports safe fleet operations, and makes cost-conscious decisions. The role requires customer service, negotiation, situation assessment, flexibility, and completion of required training.

Provides customer service and freight coordination for truckload shipments. Responsibilities include resolving load issues, developing customer relationships, entering and validating load information, balancing freight capacity, monitoring shipments, tracing deliveries, and communicating updates regarding delays. The role requires strong telephone communication, time management, accuracy, teamwork, and an associate degree or equivalent experience.

Leads the Power Only Risk function, overseeing escalated incidents, trailer tracking and recovery, claims support, investigations, liability assessments, and cross-functional risk mitigation. Investigates suspected theft and unauthorized trailer possession, coordinates with Legal, Security, Operations, carriers, and law enforcement, and manages reporting and enforcement actions. The role also develops specialists, delivers training, improves processes and reporting, and serves as the subject matter expert for trailer risk management.

Provide driver and on-road operational support by managing inbound requests, equipment breakdowns, service interruptions, emergencies, repairs, towing, vendor coordination, and repair authorizations. Monitor service events, communicate updates, minimize downtime, support safe fleet operations, and meet quality and cost-control objectives. The role requires strong communication, customer service, negotiation, rapid assessment, flexibility, and completion of required training.

Schedules and confirms freight appointments, verifies load information, reduces unconfirmed delivery times, and coordinates transportation requirements with shippers, receivers, operations, and account teams. The role maintains accurate system records, supports lane efficiency and service performance, builds professional relationships, and communicates promptly in a fast-paced transportation environment.