Teams at Swift Transportation

Provide driver and on-road operational support by managing breakdowns, service interruptions, roadside assistance, towing, repairs, vendor coordination, repair authorizations, and service recovery. Monitor active events, communicate updates, assess situations, control costs, and coordinate resolutions to minimize equipment downtime and driver delays while supporting safe fleet operations.

Leads transportation planning and capacity management for a designated operating area. Oversees planners, ensures adherence to procedures, provides coaching and training, analyzes customer bids and capacity, coordinates network repositioning, prioritizes customers, monitors freight service, and resolves operational exceptions with internal teams.

Provides driver and on-road operational support by managing inbound requests, breakdowns, emergencies, repairs, towing, vendor coordination, service authorizations, and equipment recovery. Monitors service events, communicates updates, minimizes downtime, supports safe fleet operations, and makes cost-conscious decisions within established guidelines. The role requires strong communication, customer service, negotiation, situation assessment, flexibility, and completion of required training.