Jobs at SWBC

Develop and maintain data infrastructure, dbt pipelines, consumption models, and semantic models using Snowflake, AWS, Fivetran, dbt, and Omni. Collaborate with stakeholders and data teams to define KPIs, improve data quality and performance, support self-service BI, and enable data-driven decisions. The role also involves optimizing SQL and Python, documenting governance and security practices, communicating technical findings, and working autonomously.

Analyzes business and software system problems, translates stakeholder needs into functional and technical requirements, documents processes and business rules, and supports reporting, testing, defect prioritization, and user acceptance activities. The role collaborates with internal and external stakeholders to improve business processes and coordinate software systems projects.

Supports cybersecurity operations, identity and access management, governance, risk and compliance, audit readiness, evidence collection, control reviews, monitoring, ticketing, and remediation tracking. Collaborates with security, privacy, business continuity, and compliance teams while handling sensitive information and learning enterprise security frameworks and procedures in a regulated financial services environment.

Plans, coordinates, and executes operational initiatives across departments. Researches data and procedures, identifies process gaps, develops implementation plans, documents requirements, manages system and procedural implementations, creates post-production validation, updates procedures, and communicates progress, risks, and timelines to stakeholders and executives.

Communicates with borrowers through inbound and outbound calls to collect past-due payments, establish payment arrangements, resolve delinquent accounts, document conversations, update borrower information, process electronic payments, and address questions or complaints. The role requires professionalism, regulatory compliance, accurate data entry, sound judgment, and strong customer service skills.

Quality Engineering Interns gain hands-on experience in software quality engineering and test automation. Responsibilities include assisting with systems that interface with clients and tools, supporting quality engineering teams, learning technical skills, contributing to problem-solving, shadowing team members, and completing ad hoc projects within the financial services industry.

Paid DevOps internship for Computer Science students, providing hands-on experience in DevOps, software operations, enterprise IT management, systems integration, automation, and problem solving. Interns will work alongside DevOps professionals, assist with technical and ad hoc projects, develop practical skills, and receive mentorship within the financial services industry.

Paid software engineering internship for Computer Science students. Interns receive mentoring and hands-on experience building full-stack applications, microservices, web interfaces, client systems, and automation tools within financial services teams. Responsibilities include collaborating with software engineers, learning technical skills, solving problems, and supporting ad hoc projects.

Leads and develops a team of data analysts and BI developers, establishes the analytics strategy and roadmap, prioritizes projects, and oversees dashboards, reports, and data solutions. Partners with business and executive leaders to translate complex problems into actionable insights, while championing data governance, security, team performance, and continuous improvement.

Designs, implements, and supports DevOps automation for AWS and private-cloud deployments. Builds CI/CD pipelines, configuration-management tools, scripts, and automated release processes across development, QA, UAT, and production environments. Troubleshoots deployments, supports scalable infrastructure, manages version and change control, applies secure SDLC practices, and collaborates with engineering and product teams in an Agile environment.

Manage workers’ compensation claims from injury reporting through closure. Coordinate with clients, injured employees, insurance carriers, adjusters, medical providers, HR, and payroll; educate stakeholders on procedures and return-to-work programs; maintain documentation; monitor claim progress; support claim reviews, reporting, loss-trend analysis, and efficient resolution while delivering strong customer service.

Produces, validates, reconciles, and distributes operational and client reports, invoice detail packages, and collections letter campaign output. Investigates data discrepancies, monitors service-level and productivity metrics, documents corrective actions, and supports compliance, audit readiness, and production controls. Collaborates with Collections leadership, IT, and Dialer Administration while maintaining report specifications, procedures, and distribution processes.

Manage customer relationships for a SaaS solution, drive adoption and retention, monitor customer health, deliver data-driven business reviews, identify expansion opportunities, support onboarding, create scalable processes, and mentor junior team members to ensure long-term customer success.

Develops data-driven financial risk recommendations for insurance products, collaborating with senior leadership and actuaries on reserving, pricing, risk exposure estimates, and industry indicators. Communicates complex findings to business leaders, supports financial risk documentation and accounting audits, manages commission and profit-sharing reconciliations with carriers, and mentors analysts and business partners.

Design, build, and deploy agentic AI and LLM-based solutions and APIs using frameworks like LangChain and AWS Bedrock. Implement RAG, vector DBs, prompt engineering, and production model deployments while ensuring security, Responsible AI, governance, and regulatory compliance. Partner with stakeholders, maintain data pipelines, document architectures, and continuously evaluate emerging AI technologies.

Manages and grows mid-market client accounts by building trusted relationships, identifying revenue opportunities, developing account strategies, and ensuring client satisfaction. The role involves presenting products and services, resolving issues, forecasting revenue, collaborating with internal teams, and delivering risk management solutions to financial institution clients. Travel by automobile or air is required to visit designated top and prospective clients.

Calculates and processes mortgage commissions, bonuses, incentives, accruals, and payroll journal entries. Reconciles commission and payroll reports to the general ledger, researches discrepancies, tracks compensation agreements, prepares production statements, matches commissions to loan revenue, and updates draw schedules. The role requires accounting expertise, GAAP knowledge, strong analytical skills, and proficiency with Workday and Microsoft Office tools.

Support financial advisors by scheduling and confirming appointments, providing phone-based customer service and trade assistance, maintaining account documents, organizing marketing and client events, producing reports, and traveling locally to branches as needed.

Lead daily GSOC operations including event triage, escalation, and incident response. Guide and mentor analysts, coordinate with MSSPs and internal teams, maintain playbooks, track metrics, and improve detection and response across converged cyber and physical security environments.

Lead risk-based security assessments of systems, applications, cloud services, and third-party vendors. Evaluate controls, review SOC and security documentation, analyze evidence, produce risk-based recommendations and executive summaries, support audits and regulatory examinations, and partner with Procurement, Legal, and business stakeholders to manage residual risk and improve security posture.