Jobs at SWBC

Designs and operates secure, scalable AWS platforms using DevOps, DevSecOps, IaC, CI/CD, containers, observability, and SRE practices. Builds internal developer portals, golden paths, self-service capabilities, and automation while improving reliability, security, compliance, and developer experience. Responsibilities include AWS infrastructure architecture, GitHub Actions pipelines, policy-as-code, vulnerability scanning, OpenTelemetry, Datadog monitoring, incident response, and platform standardization. Partners with engineering teams, mentors peers, and promotes automation-first practices.

Performs quality control audits of automobile and mortgage insurance processing, escrow disbursements, internal controls, and SLA compliance. Reviews transactions and business processes for accuracy, regulatory support, inefficiencies, and potential weaknesses. Prepares audit reports, documents findings, recommends process improvements, and coordinates issues with training and management. The role also involves reviewing customer calls, analyzing transaction-level data, and communicating audit results.

Manage customer relationships for SWIVEL’s schools product, serving as the primary contact from onboarding through ongoing success. Drive implementation readiness, product adoption, customer health, retention, and account growth while developing scalable processes and playbooks. Collaborate cross-functionally, advocate for customer needs, educate school districts on EdTech and payment solutions, monitor success metrics, and identify opportunities to improve customer experience and expand partnerships.

Leads regional B2B consultative sales for SWIVEL payment solutions, targeting credit unions and community banks. Develops territory plans, prospects executive stakeholders, manages complex sales cycles, delivers demonstrations and proposals, negotiates contracts, maintains forecasts and CRM records, and partners with cross-functional teams through implementation and client growth. Requires at least five years of consultative sales experience, strong financial-services or technology solution selling capabilities, executive relationship management, and proficiency with Salesforce or a comparable CRM.

Performs accounting activities for mortgage operations, including general ledger reconciliations, journal entries, loan funding and commission accounting, wire transfers, intercompany entries, and month-end closing. Coordinates warehouse funding requests, maintains procedures, supports audits, and assists with cross-training. The role requires accounting expertise, analytical and organizational skills, proficiency with Microsoft Office, Adobe Acrobat, and Workday, and the ability to perform sedentary and filing-related physical duties.

Leads treasury accounting activities, including bank and general ledger reconciliations, journal entries, cash forecasting, bank issue resolution, investment schedules, escheatment, unclaimed property, and intercompany processing. Reports cash positions, analyzes variances and bank fees, supports treasury operations, and improves or automates reconciliation processes. Collaborates with banks and internal departments while testing treasury software and supporting month-end close activities.

Leads mid- to highly complex projects from planning through completion, ensuring delivery on time and within budget. Develops project plans, coordinates internal teams and third-party contractors, manages resources, schedules, risks, quality, costs, and stakeholder communications. Supports software development lifecycle and implementation projects, facilitates cross-functional collaboration, transitions completed projects to support teams, mentors junior project managers, and drives adoption of project management best practices and standards.

Manage full-cycle recruiting for corporate and professional positions, partnering with leaders and hiring managers on workforce planning and talent strategies. Responsibilities include sourcing, interviewing, offer coordination, job posting management, candidate pipeline development, employment screening coordination, recruiting metrics, staffing reports, agency partnerships, and employer branding support. The role also advises managers on recruiting practices, market conditions, and employment law compliance.

Designs, implements, operates, and improves enterprise network security across on-premises, cloud, and hybrid environments. Manages Palo Alto and Cisco firewalls, segmentation, VPNs, routing, AWS and Azure connectivity, IDS/IPS, telemetry, and production changes. Resolves complex incidents, supports compliance and audits, coordinates vulnerability remediation, maintains documentation, participates in on-call support, and mentors technical staff.

Tax interns gain hands-on experience in accounting and tax functions within the financial services industry. Responsibilities include assisting with federal, state, and local tax returns, extensions, estimated payments, tax research, account reconciliations, financial analysis, supporting schedules, and journal entry documentation. Interns collaborate with accounting professionals, develop technical skills, and contribute to meaningful projects while pursuing an accounting degree.

Manages relationships with financial institution clients using SWIVEL payment solutions. Responsibilities include driving product adoption, monitoring account health, developing account plans, conducting business reviews, identifying retention and growth opportunities, coordinating internal teams, resolving escalations, communicating product capabilities, and advocating for client needs. The role requires knowledge of payments, strong B2B relationship management, problem-solving, communication, and cross-functional coordination. Travel may be required for client meetings and industry events.

Supports daily revenue accounting and accurate reporting through general ledger reconciliations, carrier statement and invoice reconciliation, database and report maintenance, journal entries, customer reconciliations, payments, month-end activities, and audit documentation. The role requires collaboration with internal and external auditors, process documentation and improvement, and adherence to accounting policies and best practices.

Manages revenue accounting and accounts receivable operations, ensuring GAAP compliance, accurate financial reporting, reconciliations, journal entries, audits, and timely month-end close activities. Leads accounting staff through coaching, performance management, and process improvements. Collaborates with finance, operations, and IT on system changes, testing, automation, reporting, and internal controls. Supports revenue recognition analysis, financial fluctuations, audit requests, and ongoing accounting process enhancements.

College intern supporting software integrations and client implementations within a financial technology team. Responsibilities include learning APIs, file-based integrations, data mapping, system configuration, troubleshooting, testing, documentation, research, and data analysis. The intern collaborates with Integration Analysts, participates in project discussions, investigates technical issues, and develops communication and problem-solving skills under mentorship.

Develops and maintains SaaS solutions and internal integrations within Agile teams. Builds customer-facing systems, automation tools, databases, and cloud-native services; troubleshoots production issues; collaborates with product partners; performs peer reviews; creates wireframes; and mentors junior and mid-level developers. The role requires strong C#, SQL, JavaScript, software architecture, CI/CD, database, and AWS knowledge.

Leads Human Resources and Workers’ Compensation teams, overseeing staff performance, client service, compliance, employee relations, employment law guidance, claims administration, return-to-work programs, and operational improvement. Advises clients on workplace policies, investigations, compensation, accommodations, and employment regulations while managing carrier and third-party administrator relationships. Requires extensive HR leadership, workers’ compensation expertise, client-service experience, and knowledge of federal and state employment laws.

Owns and governs the organization’s marketing technology ecosystem, including CRM and CMS platforms. Responsibilities include platform security, compliance, scalability, workflow design, stakeholder management, requirements translation, and delivery of digital initiatives from discovery through launch. The role serves as the liaison between Marketing and technical teams, manages platform enhancements and CRM projects, protects data integrity, and enables secure, efficient campaign execution and analytics.

Implements and administers insurance products for financial institutions, including CPI, GAP, MBI, VSC, and LPI. Troubleshoots product and application issues, analyzes root causes, configures system parameters, maintains policies and regulatory compliance, validates data, prepares reports, manages portal access, documents business requirements, supports audits, and coordinates with internal teams, clients, carriers, and Information Technology.

The posting provides no substantive responsibilities for the AVP Operational Implementations role. It only describes SWBC employee benefits, workplace policies, pre-employment drug testing, tobacco-user restrictions, and application instructions.

Leads the company’s client support organization, setting strategy, operating standards, staffing models, performance metrics, escalation practices, and service improvements. Oversees support leaders and multi-tier teams, executive escalations, critical incidents, budgets, vendors, automation, knowledge management, and workforce planning. Partners with Product, Engineering, Implementations, Customer Success, Account Management, and Sales to improve supportability, resolve recurring issues, and deliver a consistent client experience while ensuring compliance with contractual, security, privacy, and internal-control requirements.