Teams at SWBC

Paid investment services internship for current finance, economics, or related degree students. The intern will receive mentorship, develop technical and analytical skills, collaborate with professionals, support projects, solve problems, and gain practical experience in the financial services industry.

The posting provides no substantive responsibilities for the AVP Operational Implementations role. It only describes SWBC employee benefits, workplace policies, pre-employment drug testing, tobacco-user restrictions, and application instructions.

Leads the company’s client support organization, setting strategy, operating standards, staffing models, performance metrics, escalation practices, and service improvements. Oversees support leaders and multi-tier teams, executive escalations, critical incidents, budgets, vendors, automation, knowledge management, and workforce planning. Partners with Product, Engineering, Implementations, Customer Success, Account Management, and Sales to improve supportability, resolve recurring issues, and deliver a consistent client experience while ensuring compliance with contractual, security, privacy, and internal-control requirements.