Jobs at SWBC

Paid investment services internship for current finance, economics, or related degree students. The intern will receive mentorship, develop technical and analytical skills, collaborate with professionals, support projects, solve problems, and gain practical experience in the financial services industry.

The posting provides no substantive responsibilities for the AVP Operational Implementations role. It only describes SWBC employee benefits, workplace policies, pre-employment drug testing, tobacco-user restrictions, and application instructions.

Leads the company’s client support organization, setting strategy, operating standards, staffing models, performance metrics, escalation practices, and service improvements. Oversees support leaders and multi-tier teams, executive escalations, critical incidents, budgets, vendors, automation, knowledge management, and workforce planning. Partners with Product, Engineering, Implementations, Customer Success, Account Management, and Sales to improve supportability, resolve recurring issues, and deliver a consistent client experience while ensuring compliance with contractual, security, privacy, and internal-control requirements.

Provides telephone and online support for HRIS, payroll, and time management software. Troubleshoots client issues, escalates complex problems, supports implementations, participates in customer discovery sessions, develops support plans, and serves as a product subject matter expert. The role requires strong technical aptitude, customer service, communication, analytical, organizational, and workload-management skills.

Reviews, verifies, and updates flood insurance and escrow payment information for mortgage loan files. Researches FEMA and NFIP compliance requirements, resolves insurance and escrow discrepancies, processes exception reports, validates private flood policy coverage, contacts insurance agencies, and maintains accurate records across multiple database systems. The role requires strong attention to detail, data-processing accuracy, communication skills, and familiarity with mortgage escrow or homeowners insurance.

Designs and improves accounting business processes, Workday Financials integrations, and reporting systems. Develops Power Platform solutions, SQL and Python automation, ETL workflows, and Power BI reports. Manages project requirements, testing, system enhancements, regression testing, process documentation, business cases, quality assurance, end-user training, and cross-functional communication. Supports accounting operations through data analysis, technical problem-solving, and integration development.

Analyzes business and software system problems, translates stakeholder needs into functional and technical requirements, documents processes and business rules, and supports reporting, testing, defect prioritization, and user acceptance activities. The role collaborates with internal and external stakeholders to improve business processes and coordinate software systems projects.

Creates and produces print, digital, video, animation, web, advertising, and multimedia materials for the Marketing team. Develops layouts, landing pages, email campaigns, and brand assets; uses HTML/CSS and Adobe Creative Cloud tools. Collaborates with clients, project managers, vendors, and marketing leadership, manages schedules and budgets, reviews proofs, supports production, and provides design training.

Leads product strategy, portfolio roadmaps, commercialization, pricing, go-to-market execution, and measurable business outcomes. Manages Product Managers and a Product Designer while aligning Engineering, Finance, Sales, Marketing, Compliance, Legal, Operations, and Customer Success. Drives market research, competitive intelligence, customer discovery, executive communication, product adoption, revenue growth, and lifecycle decisions across financial services products.

Designs and prices payment protection insurance programs, analyzes account profitability, calculates refunds and profit shares, maintains policy rates, verifies account parameters, and supports underwriting, regulatory compliance, sales operations, and process improvements.

Supports sales professionals through lead generation, market research, prospect outreach, client relationship activities, presentation preparation, and sales operations. The intern shadows sales executives, participates in meetings and networking, and contributes to projects while developing communication, analytical, organizational, and professional skills in the financial services industry.

Application Security Interns gain hands-on experience in IT and financial services while supporting measurement reporting, technical problem-solving, secure software development, and application security initiatives. The role includes learning from experienced professionals, shadowing team members, applying cybersecurity concepts, and developing skills related to DevSecOps, OWASP Top 10 vulnerabilities, secure coding, and security tools.

Administers and configures enterprise Windows Server systems, monitors uptime and performance, troubleshoots incidents, and provides Tier II support. Manages VMware vSphere, server hardware, Web services, Active Directory, DNS, Exchange, updates, reboots, and backups. Performs root cause analysis, change management, documentation, user support, and staff training. Participates in an after-hours on-call rotation and provides local travel as needed.

Performs quality control and data processing for insurance updates, escrow disbursements, and loan accounts. Reviews reports, researches discrepancies, verifies coverage and payment information, contacts insurance agencies and clients, processes escrow payments, updates multiple databases, and resolves task and exception requests. The role requires accurate high-volume data entry, strong analytical and organizational skills, customer service, and knowledge of mortgage escrow or homeowners insurance.

Leads operational excellence programs, internal tooling roadmaps, automation, process improvements, and technical solutions for operations teams. Coordinates engineering teams, business stakeholders, and third-party providers; manages requirements, governance, risks, metrics, executive communications, and operational readiness. Drives cross-functional initiatives, feature launches, accountability, and continuous improvement while operating independently in ambiguous environments.

Develop and maintain data infrastructure, dbt pipelines, consumption models, and semantic models using Snowflake, AWS, Fivetran, dbt, and Omni. Collaborate with stakeholders and data teams to define KPIs, improve data quality and performance, support self-service BI, and enable data-driven decisions. The role also involves optimizing SQL and Python, documenting governance and security practices, communicating technical findings, and working autonomously.

Plans, coordinates, and executes operational initiatives across departments. Researches data and procedures, identifies process gaps, develops implementation plans, documents requirements, manages system and procedural implementations, creates post-production validation, updates procedures, and communicates progress, risks, and timelines to stakeholders and executives.

Quality Engineering Interns gain hands-on experience in software quality engineering and test automation. Responsibilities include assisting with systems that interface with clients and tools, supporting quality engineering teams, learning technical skills, contributing to problem-solving, shadowing team members, and completing ad hoc projects within the financial services industry.

Paid DevOps internship for Computer Science students, providing hands-on experience in DevOps, software operations, enterprise IT management, systems integration, automation, and problem solving. Interns will work alongside DevOps professionals, assist with technical and ad hoc projects, develop practical skills, and receive mentorship within the financial services industry.

Paid software engineering internship for Computer Science students. Interns receive mentoring and hands-on experience building full-stack applications, microservices, web interfaces, client systems, and automation tools within financial services teams. Responsibilities include collaborating with software engineers, learning technical skills, solving problems, and supporting ad hoc projects.