Jobs at Supio

Lead full-stack software development across frontend and backend systems, designing scalable solutions and productionizing AI-driven capabilities. Collaborate with product, design, and support teams to translate customer needs into technical solutions, resolve complex issues, improve development processes, and contribute to product direction. The role requires React, TypeScript, and Node.js expertise, with preferred experience in LLMs, REST APIs, microservices, databases, and cloud platforms.

Own and deliver production integrations connecting Supio with third-party case and practice management systems. Design reliable APIs, authentication, and data synchronization; resolve customer issues; improve data quality; collaborate with product, engineering, customers, and partners; and use AI development tools, including MCP-enabled integrations, to build scalable capabilities.

Own Supio’s infrastructure security and compliance programs, including SOC 2, HIPAA, and GDPR. Build and operate AWS, Kubernetes, Terraform, CI/CD, and observability platforms; develop production automation; manage cloud identity and access controls; and remediate infrastructure and application vulnerabilities. Partner with engineering to translate security findings into actionable improvements while establishing scalable processes in a fast-growing startup.

Lead the design, development, and operation of Supio’s voice, fax, email, and SMS communication systems. Translate ambiguous product needs into reliable technical solutions, guide one or two engineers, use AI coding agents, and own production quality through monitoring, on-call support, and continuous improvement. The role requires full-stack development with strong backend and distributed-systems expertise, plus hands-on experience building AI or LLM applications.

Own the full sales cycle for Supio’s AI platform, prospecting law firms, conducting outreach, building relationships, presenting solutions, closing new business, and achieving revenue targets. Attend industry events, maintain accurate CRM pipeline data, and collaborate with marketing, product, and customer success teams. The role focuses on expanding mid-market sales within the legal community and requires strong communication, organization, sales execution, and interest in AI and legal technology.

Own the full mid-market sales cycle for Supio’s AI platform, including prospecting, cold calling, relationship building, product demonstrations, negotiation, and closing. Meet or exceed revenue targets, attend industry events, maintain accurate CRM pipeline data, and collaborate with marketing, product, and customer success teams. The role focuses on selling to law firms and legal decision-makers in the Mid-Atlantic region.

Own the full mid-market sales cycle, including prospecting, cold calling, relationship building, product demonstrations, negotiations, and closing. Meet or exceed revenue quotas, maintain accurate CRM pipeline data, attend industry events, and collaborate with marketing, product, and customer success teams. The role focuses on expanding Supio’s AI platform sales within the legal community and helping law firms improve knowledge work.

Manage customer relationships, onboarding, training, adoption, retention, and account expansion for law firm clients. Serve as a trusted advisor, conduct business reviews, monitor customer health and usage metrics, resolve issues, identify upsell opportunities, and collaborate cross-functionally with sales and product teams. Analyze success data, prepare account reports, and use AI-driven insights to improve customer outcomes and accelerate value realization.