Jobs at Super Dispatch

Provide bilingual Spanish and English customer support through email, chat, and phone for carriers, drivers, shippers, and brokers. Resolve billing, payment, subscription, and platform issues; troubleshoot technical problems; train users; document solutions; collect feedback; and collaborate with product, engineering, and sales teams. The role requires weekend and evening availability and supports a SaaS transportation platform.

Design, build, and operate backend services for vehicle-transport workflows. Own architecture, REST APIs, async/background processing, partner integrations, performance tuning, observability, on-call incident response, mentoring, and cross-functional API/product collaboration to deliver reliable, scalable services.

The Senior Backend Engineer will design, develop, and maintain backend systems, optimize existing code, and collaborate with teams to deliver solutions, while ensuring security and code quality.

The Tech Lead Manager will own the technical roadmap for the Platform squad, lead incident response, manage a team of engineers, and be the primary technical authority on infrastructure, ensuring platform reliability and performance.