Jobs at Suki

Leads an engineering team building clinical AI capabilities and shared platforms. Responsibilities include hiring and mentoring engineers, owning scalable backend architecture, developing AI/ML infrastructure and data platforms, building agent tooling, maintaining reliability and compliance, and partnering with product, machine learning, clinical, and application teams. The role requires expertise in distributed systems, model serving, data governance, LLM tooling, and healthcare data standards.

Build and lead development of Suki’s real-time clinical AI platform, including backend services, audio streaming, LLM orchestration, AI agents, APIs, SDKs, and distributed infrastructure. Deploy and operate scalable systems on Kubernetes and GCP while meeting HIPAA and SOC 2 standards. Lead design reviews, mentor engineers, improve AI-native development practices, and contribute to critical code and incidents.

Drive net-new enterprise sales for Suki Platform by prospecting strategic healthcare partners, developing C-suite and clinical stakeholder relationships, closing complex Healthcare IT SaaS opportunities, maintaining Salesforce forecasts, and translating customer needs into solutions. The role requires consultative selling, technical and clinical acumen, partnership development, extensive travel, and collaboration with marketing, product, and customer success teams.

Provide legal counsel on commercial and product matters, including drafting and negotiating technology agreements, advising on privacy and AI regulations, and supporting business strategy. Own the full contracting lifecycle and develop scalable contracting processes, playbooks, and automation. Partner closely with Sales, Customer Success, Product, and other teams to facilitate commercial growth and efficient deal execution.

Own US daytime IT operations in a follow-the-sun environment. Administer Okta, Google Workspace, SaaS applications, HR-driven onboarding and offboarding, endpoint management, and macOS/Windows device provisioning. Support SOC 2, HIPAA, and HITRUST compliance, triage security alerts, enforce endpoint policies, manage IT incidents, and coordinate MSP hardware and networking support. Monitor vendor SLAs, resolve identity and SaaS issues, and independently make technical decisions during PST hours.

Lead the vision, strategy, and roadmap for Suki’s platform products, including APIs, services, integrations, AI/ML capabilities, and developer experiences. Drive EHR interoperability, healthcare data standards, compliance, partner ecosystems, and scalable platform architecture. Partner with engineering, commercial, and executive teams on prioritization and strategy while building and leading a high-performing platform product management organization.

Lead Suki’s end-to-end demand generation strategy across customer segments and revenue streams. Build acquisition and expansion programs, refine audiences and account targeting, develop new channels, and coordinate integrated campaigns across paid, digital, content, events, ABM, and executive engagement. Partner with Sales and senior commercial leaders to connect marketing activity to pipeline and revenue. Diagnose funnel performance, run experiments, optimize investments, and establish measurement across engagement, opportunities, expansion, and revenue.