Jobs at Suger

Maintain accurate books in QuickBooks Online: record and categorize transactions, reconcile bank and credit card accounts, manage AP/AR, process invoices and expenses, assist month-end close and reporting, keep organized documentation, communicate with stakeholders, and support ad hoc finance tasks. Independent contractor role aligned with US Pacific business hours (11pm-8am PHT).

Support GTM activities including outbound prospecting, account research, CRM upkeep (Salesforce), partnership tracking with cloud providers, market and competitive research, event logistics, and creating sales enablement materials. Work cross-functionally on live deals to directly impact pipeline and revenue.

Own quality across a SaaS platform through manual and automated testing. Design and execute test plans, validate cloud marketplace and CRM integrations, build automated test suites integrated into CI/CD, triage and document bugs, and sign off releases while collaborating with Engineering, Product, and Support.

Own a book of ~40-50 SMB accounts through onboarding, implementation (~30 days), support, and renewals. Configure marketplace listings (AWS/GCP/Azure), set up CRM integrations, run daily customer calls, triage issues via Slack/ticketing, drive adoption, retention, and upsell, and contribute to documentation and scaled CS processes. Work a US-overlap shift (11pm-8am PHT).

Lead strategy, roadmap, and execution for AI-driven automation in pricing, contracting, billing, and compliance. Design end-to-end AI-powered user journeys, define success metrics, partner with engineering, and gather customer feedback to iterate and ensure reliable production features.

Lead and scale revenue operations by building AI-driven systems, agents, workflows, and automations across sales, partnerships, customer success, and finance. Translate business problems into operational systems for forecasting, account prioritization, renewal tracking, pipeline risk, and expansion. Partner with CEO and FP&A to connect revenue performance, bookings, ARR, retention, and planning while reducing bureaucracy and driving action.

Drive new customer acquisition by owning the full sales cycle for inbound and outbound opportunities. Conduct discovery and product conversations, collaborate with cross-functional teams, manage pipeline and forecasting, improve sales processes and represent customer feedback internally to scale go-to-market motions.

Lead design of end-to-end AI-powered workflows across pricing, contracting, billing, and compliance. Partner with product, engineering, and customer teams to translate complex enterprise revenue operations into trustworthy, explainable, and scalable UX, from strategy through prototyping, production, and iteration.

Own product positioning, messaging, and launches for Sugers cloud marketplace GTM. Build sales enablement, drive content that generates pipeline, conduct customer and competitive research, partner with Product and Sales, and support partner co-marketing with AWS/Azure/GCP.

Founding growth marketing hire responsible for demand generation across paid, organic, email, content, community, and events. Own SEO end-to-end, run cross-channel experiments, build marketing ops (attribution, UTM, HubSpot), coordinate field events, partner with sales, launch co-marketing with cloud marketplaces, and scale repeatable programs.