Key Account Manager DACH

About viagogo

viagogo is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music, comedy to dance, festivals to theater -- viagogo offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.

Job Title: Supply Manager DACH

Location: Germany , Austria (remote) or Limerick (hybrid)

Must have fluent German language

Our international Supply organization is seeking a Supply Manager for DACH region. We may engage the successful candidate as a consultant if we cannot hire them as an employee in their country of residence.

All key supplier relationships outside of North America are managed by the international supply team. The Supply Manager reports to the International Supply Operations Manager. We provide an A+ compensation package while providing an environment where you can quickly grow your skills and knowledge and have the autonomy to lead and develop your region.

We would like to see someone who has:

• Experience in account management

• Experience leading end-to-end sales cycles

• Passion for live events

• Medium knowledge of Excel and related data skills to create sales presentations and deal/project post-mortems

• SQL/Snowflake knowledge is a plus

• You own client-facing conversations and complex negotiations

As a Supply Manager, you’ll be able to:

• Ability to build, grow, and maintain strong commercial relationships with existing and new suppliers.

• Acquire new ticket suppliers across sports, concerts, theatre, and other live events through networking and developing personal relationships

• Represent your region internally to the International Operations Manager by communicating your progress in monthly/quarterly meetings.

• Monitor all relevant KPIs in your region and independently identify high-value projects that will move the needle there

• Review the company’s operations across all countries in your market to ensure that we are consistently delivering high-quality service to both sellers and buyers

• Run an end-to-end sales process with full prospecting, pipeline, and existing account management responsibilities

• Achieve mutually beneficial and industry-leading economic terms through complex negotiations

• Be the key point of contact for your region’s largest suppliers

What we offer

At viagogo, we are proud of our multicultural and vibrant culture, innovative offices, and the newest technologies used. You can be a part of this exciting environment and show your talents. Once part of the team, you will have access to our wide benefits package:

- Competitive starting salary

- Health package

- Continuous training & support

- Career progression

- Employee Engagement initiatives

- Casual dress code

- Free parking