Teams at Stride Bank, N.A.

Serve as primary contact for assigned processor partners, support onboarding and integration of new processors, manage implementation tasks and ticketing, maintain access credentials, assist with ACH/file retrieval, support third-party risk due diligence, perform QA testing, and collaborate with internal teams to resolve issues and advise on payments industry updates.

Acts as primary HR contact for employees and managers, triaging inquiries, supporting onboarding/offboarding, maintaining HR data and org charts, assisting payroll, ensuring compliance, and contributing to HR process improvements and communications.

Build and manage client relationships to define financial goals, analyze financial status, and develop comprehensive financial plans and investment recommendations. Ensure client satisfaction and compliance, conduct regular reviews, grow business through networking and prospecting, and stay current on markets and regulations to advise clients and internal teams.