Jobs at Street Group

Lead product strategy and roadmap for Street.co.uk, drive discovery and delivery, surface customer insights, influence senior stakeholders, coach junior PMs, and measure impact to grow the core B2B SaaS estate and letting platform.

Lead strategy, roadmap and outcomes for the Partner Platform. Drive AI-driven initiatives, run customer discovery, prioritize product work, influence engineering/design/data stakeholders, measure impact, and coach teams to deliver commercial results.

Provide fast-paced, live chat–first support for agents and clients using Street Group products. Troubleshoot product queries, escalate technical issues to engineering, respond via chat/email/phone/video, capture client feedback and feature requests, and proactively help clients get the most from product updates.

Identify and engage new B2B estate agent prospects via outbound calls, email and other channels. Build and nurture a self-generated sales pipeline, meet monthly KPIs, collaborate with Sales, Customer Success and Marketing, and deliver an exceptional first-class customer experience.

The Senior Product Manager will lead product strategy and execution for digital products, focusing on customer insights, stakeholder alignment, and AI integration.

As a Live Chat Specialist, you'll provide support via live chat, assist clients with software issues, and escalate technical incidents when necessary, while collaborating with teams to improve the customer experience.

Lead product design for the Partner Platform: shape roadmap with PMs and engineers, run user research and usability tests, visit users, facilitate workshops, create high-fidelity Figma prototypes and maintain design systems, and leverage AI-native tooling to iterate and ship polished, revenue-generating experiences.

The Customer Success Manager will drive client success by onboarding new clients, ensuring existing clients achieve results, and providing technical support while identifying growth opportunities for the company's products.