Jobs at Stord

The Director of Product Marketing will build and elevate the Product Marketing function, define product positioning, shape go-to-market strategy, and collaborate with senior leaders to ensure effective market narratives and measurable impact across teams.

Lead and manage the Customer Experience team to drive strategic initiatives, resolve complex escalations, measure and improve performance, develop processes, and align customer goals with Fulfillment, Transportation, and Tech operations.

Design and scale operational systems for network growth, acquisitions, and new warehouse launches. Lead IE workstreams, develop labor models and engineered standards, drive productivity and cost-reduction initiatives, mentor CI engineers, and quantify network-level impact through data-driven operating models.

Lead operational integration and performance of acquired fulfillment sites. Own portfolio P&L, manage Site GMs, execute 30/60/90-day integration plans, drive WMS rollouts, meet SLA and synergy targets, and stabilize productivity, cost, and service across multiple sites.

The Implementation Engineer manages the launch of 3PL warehouse sites, ensuring project goals, timelines, and overall satisfaction through effective collaboration, training, and risk management.

The Implementation Engineer owns operational readiness for warehouse launches, ensuring seamless integration of systems, workflows, and data in live environments.

The Implementation Engineer will oversee the execution of STORD 3PL warehouse implementations, managing projects and enhancing processes for successful launches and customer satisfaction.

Lead and operate a 10,000 sq ft micro-fulfillment lab to validate and scale warehouse automation, robotics, and AI-driven operations. Own strategy, budgeting, vendor selection, experimentation, and deployment frameworks to drive measurable productivity, capacity, accuracy, and cost improvements across Stord's fulfillment network. Build and mentor a multidisciplinary team and partner with internal and external stakeholders to commercialize solutions.

Design and govern operational experiments in live warehouse environments, defining hypotheses, metrics, and measurement frameworks. Execute and analyze workflow tests, inventory strategies, and simulation models to inform fulfillment configuration and automation adoption. Collaborate with warehouse associates and cross-functional teams to translate results into production pilots and scaled operational changes.

Lead end-to-end experimentation pipeline for Stord Labs, coordinating robotics, AI, vendors, engineering, and operations to validate and scale logistics innovations into production pilots and enterprise rollouts, develop deployment playbooks, and manage co-funded customer pilots and executive demonstrations.

Lead development of digital twin and simulation models for warehouse operations, deploy AI-driven decision systems, build forecasting and optimization models, validate experiments linking operational metrics to financial impact, and partner with engineers, operations, and external AI/academic partners to scale innovations across fulfillment networks.

Lead technical architect for an innovation lab building and evaluating warehouse automation. Own control systems design, PLC/HMI development, industrial networking, vendor evaluation, systems integration, prototyping, testing, and lab-to-production deployment of robotics and sortation solutions.

Lead and execute full-cycle executive and senior leadership searches while managing corporate and global offshore recruiting operations. Act as a player-coach to recruiters, establish hiring cadence and metrics, improve processes and ATS discipline, partner with business leaders on role design and closing, and use data to drive hiring outcomes and scalability.

The Senior Operations Manager - ICQA leads the execution of ICQA programs, ensuring inventory control compliance and data accuracy while managing site-level ICQA managers.

The Operations Manager oversees the fulfillment center's day-to-day operations, leads a team, manages inventory accuracy, and ensures operational success. This role involves collaboration with cross-functional teams, setting KPIs, budgeting, and training staff.

The Customer Experience Associate provides timely client support across multiple channels, manages cases in Salesforce, and follows established processes to improve customer experience.

The HR Business Partner serves as a strategic advisor in aligning HR strategies with business goals, handling employee relations, talent management, and ensuring policy compliance while supporting over 500 employees across multiple locations.

The Client Support Specialist is responsible for providing timely and professional support to clients, managing cases, adhering to processes, collaborating with internal teams, and developing problem-solving skills over time.

The Director of Brand and Comms at Stord will lead the brand strategy, oversee the brand studio, manage content and PR, and ensure brand consistency.

The Client Support Specialist will provide timely and professional support to clients, manage cases, adhere to processes, and collaborate with internal teams to resolve issues effectively.