Jobs at Step

Lead People Operations by designing scalable HR processes, owning employee experience from onboarding to retention, and building compensation, benefits, and performance frameworks. Manage HR systems and compliance, lead Talent Acquisition, partner with executives to cultivate an inclusive, high-performance culture, and implement People infrastructure to support rapid startup growth.

Own SEO and AI-search strategy for step.com and the Money 101 blog: run daily content production (writing and managing freelancers/AI), technical SEO, AEO/GEO optimization, backlink/digital PR, YouTube/video SEO, E-E-A-T and compliance, and organic performance reporting to grow traffic and AI citations.

Own and operate Step's marketing technology stack: manage vendors and ad/channel integrations, build data pipelines and models for measurement and audiences, implement attribution and GA4, enable self‑serve analytics, and deliver lifecycle programs like rewards and offers while bridging Marketing, Product, and Engineering.

Lead product and lifecycle marketing for Step's consumer finance products, owning go-to-market strategy, launches, cross-functional partnerships, and full-funnel lifecycle campaigns. Build and mentor a product marketing team, drive loyalty/gamification programs, leverage research to inform product roadmaps, and partner with product, design, engineering, and Beast Industries to scale acquisition, engagement, and retention.

Own and scale Step's affiliate and partner marketing program end-to-end: manage affiliate networks (Impact), recruit and onboard partners and creators, negotiate deals and contracts, run invoicing and budget reconciliation, build tracking and attribution (postbacks, pixels, MMPs), lead creative and compliance reviews, develop direct partnerships and emerging-channel distribution, and report program performance with recommendations.

Lead end-to-end product development for a core area, define vision and roadmap, prioritize using data and user research, write clear specs, collaborate cross-functionally, balance growth with risk and compliance, leverage AI to accelerate delivery, and measure and iterate to scale product impact.

Lead Step's integrated financial model, forecasting, and dashboards. Partner with cross-functional teams and the CFO to drive financial planning, unit-economics, pricing, and investment decisions. Build AI-augmented forecasts, deliver executive-ready analyses, and own monthly reviews, annual budgeting, rolling forecasts, and long-range planning.

The Senior Web Software Engineer will build and maintain web components, own features from inception to production, implement designs, partner with teams, and impact product evolution.

As a Senior Backend Software Engineer at Step, you'll own features from inception to production, improve Kotlin services, ensure code quality, and work collaboratively in a small team.

The Senior Mobile Software Engineer will develop user-facing features for a cross-platform app, ensuring code quality and functionality throughout the entire lifecycle of features.

Manage end-to-end interview scheduling across time zones and complex panels, serve as primary candidate contact, partner with recruiters and hiring managers to organize pipelines and feedback, coordinate candidate travel and expenses, and improve recruiting workflows and candidate experience.

Lead and scale Step’s compliance program across banking, lending, and payments regulations. Build policies, manage exams, audits, monitoring, and issue tracking. Partner cross-functionally and with sponsor banks to ensure compliant product development, translate regulatory change into action, and serve as primary regulator and auditor contact to support rapid growth.

Own full-cycle recruiting for non-technical roles across G&A, Operations, Marketing, People, and Finance. Partner with leadership on hiring strategy, source passive and inbound candidates, screen resumes and conduct initial interviews, and deliver a white-glove candidate experience while driving hiring decisions to offer.

Lead visual designer responsible for defining and evolving Step's visual identity across product, marketing, physical experiences, and brand systems. Create static and motion assets, build scalable visual systems, document brand guidelines, mentor designers, collaborate with product and marketing, and explore AI-assisted creative workflows to maintain high-quality, cohesive customer experiences.

Own and evolve the design system connecting Figma and production code across iOS, Android, and Web. Build reusable components, tokens, tooling, and governance; improve design-to-code workflows, accessibility, documentation, and AI-powered automation; partner with design and engineering to raise product quality and speed.

Lead Risk strategy and team to minimize fraud and losses while preserving a frictionless customer experience. Partner with Product, Engineering, Data, Compliance, and Finance to embed risk-aware decisioning, scale operations, automate technical solutions, and continuously improve risk models. Own fraud loss outcomes and build multidisciplinary risk functions across Risk Ops, Analytics, Disputes, and Investigations.

The Accounting Manager will own the full-cycle close, lead external audits, manage accounting projects, implement policies, and drive process improvements.

Lead product design and UX strategy for growth initiatives (signup, onboarding, rewards, gamification) across mobile (iOS/Android) and web. Drive projects end-to-end, collaborate with Product, Engineering, and Marketing, mentor other designers, improve processes, and contribute to the Step Design System. Must ship consumer-facing products, communicate design decisions clearly, and maintain high visual and interaction quality. Portfolio required.

As a Senior Machine Learning Engineer, you'll build and deploy ML models for risk and fraud detection, leading technical efforts and collaborating cross-functionally.

The Social Content Lead is responsible for producing and optimizing engaging video content for TikTok, Instagram, and YouTube, acting as the brand's face while leveraging trends and analytics to grow social presence.