Jobs at Steno

Manage complex, multi-party court reporting cases end-to-end, serve as client point-of-contact, coordinate across operations and Go-to-Market, maintain case calendars and databases, train clients on software, handle billing/production coordination, and ensure client satisfaction and profitability.

Lead and manage a remote records retrieval team, handle day-to-day operations, perform hands-on retrieval work and quality checks, and drive process improvements and automation. Partner with senior leadership to evolve workflows toward AI-enabled solutions while covering operational gaps and coaching team members.

Schedule and coordinate depositions and client/provider logistics, deliver white‑glove client service, collaborate with internal teams, manage competing priorities in a fast-paced remote environment, and work assigned weekday shift (9am–5pm CT or 10am–7pm PT).

Manage scheduling and coordination for court reporter assignments, build and maintain reporter relationships, prioritize competing tasks, use internal systems to book and confirm jobs, and provide white-glove, hospitality-focused support across high-volume remote workflows.

Field-based Account Executive selling litigation technology to law firms. Own and grow a book of business through face-to-face selling, networking, and account expansion. Use CRM to manage pipeline, attend industry events, and drive recurring revenue to hit OTE targets. Requires regular in-market presence (minimum three days/week).

The Account Manager at Steno will manage client relationships, solve problems, and ensure smooth account operations while communicating effectively and using cloud-based tools.

The Director of Partnerships will lead the litigation support team, manage client relationships, ensure alignment across departments, and design scalable solutions while fostering a high-performing team.

As an eFiling Specialist, you'll process client orders, manage court filings, maintain client communication, and ensure timely order completion while supporting new product implementations.

Lead QA for complex, multi-component systems by designing and implementing automated tests, performing system integration and performance testing, mentoring junior engineers, driving QA strategy, reviewing test code and PRs, and collaborating with product and engineering to integrate quality into the development lifecycle.

The Senior Software Engineer will develop software and implement solutions, mentor engineers, and improve engineering processes at a remote startup.

As a Billing Coordinator at Steno, you will process invoicing, manage communication efficiently, resolve discrepancies, and maintain organized records in a fast-paced remote environment.

The Virtual Tech Assistant provides live technical support during depositions, ensuring a smooth experience for clients using Steno's technology. Responsibilities include troubleshooting video/audio issues and ensuring client satisfaction through effective communication.

Lead and develop a software engineering team building an AI-powered litigation product. Manage projects, resource allocation, SDLC and compliance (SOC2), mentor engineers, run hiring and interviews, triage incidents, collaborate cross-functionally, and drive continuous improvement.

The Staff Software Engineer will develop software solutions, mentor non-staff engineers, and enhance engineering processes while delivering high-quality products.

Outside field sales role selling litigation technology to law firms. Build and own a book of business, develop long-term client relationships, acquire and expand accounts, attend events and network in-market at least three days per week, and use CRM tools to manage pipeline. Compensation includes base salary plus uncapped commission.

The Provider Recruiting Operations Manager will drive recruiting efforts, manage onboarding processes, and optimize recruiting funnels while collaborating with teams to enhance operations and strategy.

Owner of regional scheduling for court reporters: book depositions, manage deadlines and transcripts, maintain reporter relationships, educate on processes and tools, escalate and improve operations, handle sensitive client information, and work scheduled shift Monday–Friday 11am–8pm PT.

Write clear, compelling B2B/SaaS marketing copy across website pages, email campaigns, blogs, ads, and sales collateral. Translate strategy into on-brand messaging for legal audiences (attorneys, court reporters, paralegals). Collaborate with the Senior Content Marketing Manager, manage deadlines in async remote environments, proofread and verify facts, and iterate on feedback to maintain a consistent, professional, and bold voice.

The Account Executive will drive new business, build relationships with clients, provide exceptional service, and conduct product demonstrations while meeting sales targets.

Field-based Account Executive who builds and expands a book of business with law firms. Responsibilities include face-to-face selling, networking, attending industry events, managing accounts, driving recurring revenue, and using CRM to manage pipeline. Role requires developing long-term client relationships and hitting sales targets with uncapped commission.