Jobs at Stellaromics

Lead and scale Stellaromics’ Customer Success organization across biotechnology tools. Define lifecycle, retention, adoption, renewal, and expansion strategies; build scalable processes and self-service capabilities; manage KPIs, customer health, churn risk, and high-value accounts; mentor Field Application Scientists, Field Service Engineers, and Support Scientists; and collaborate with Sales, Product, Finance, Marketing, and Commercial Operations.

Owns and builds the company’s IT function, including multi-terabyte data storage, cloud and on-premises infrastructure, networking, research compute, cybersecurity, identity management, disaster recovery, vendor management, budgeting, governance, policies, and IT service management. Partners across scientific, manufacturing, commercial, and corporate teams; supports compliance and diligence; and develops the IT organization as the company scales.

Designs, develops, and executes comprehensive testing for C# thick-client, web, cloud, bioinformatics, and hardware-integrated software. Responsibilities include functional, regression, integration, and performance testing; defect tracking in Azure DevOps; test automation; pull request reviews; cross-functional collaboration; and improving QA processes. The role also ensures software quality standards and industry compliance.

Lead capital equipment, services, and market development sales for Stellaromics’ Pyxa platform across the Northeast. Manage prospecting through closing, conduct scientific demonstrations and presentations, develop territory plans, and build relationships with academic, biotech, pharmaceutical, and core facility stakeholders. Collaborate with marketing, R&D, and field teams to support adoption and communicate customer insights. The role requires strong life sciences sales expertise, technical knowledge of genomics and spatial biology, and more than 50% regional travel.

Manage Midwest sales and market development for Stellaromics’ spatial biology capital equipment, services, and reagents. Responsibilities include prospecting, territory planning, pipeline management, complex sales cycles, customer demonstrations, scientific presentations, and deal closure across academic, biotech, and pharmaceutical accounts. The role requires technical selling in genomics, spatial biology, and imaging; collaboration with marketing, R&D, and field teams; relationship building with scientists, core facilities, and procurement teams; and more than 50% regional travel.