Teams at Steer Health

Manage executive calendars, scheduling, travel, reception, office supplies, vendors, expenses, events, and onboarding logistics. Serve as a polished point of contact for executives, visitors, customers, candidates, and partners. Prepare meeting materials, correspondence, notes, and follow-ups while maintaining confidentiality and ensuring the office remains organized, stocked, and guest-ready.

Own end-to-end implementations for healthcare technology clients, including workflow discovery, EHR integrations, AI configuration, testing, training, go-live, and hypercare. Manage timelines, scope, risks, stakeholders, and client communications while coordinating hospital leaders, IT teams, Product, Engineering, Training, and Customer Success. Improve implementation playbooks, accelerate time to value, track satisfaction, and ensure successful handoff after launch.

Own post-go-live relationships for strategic hospital, health system, and specialty group accounts. Build success plans, lead executive business reviews, monitor account health, drive renewals and expansion, and create client success playbooks and operating processes. Partner with Sales, Product, Support, Implementation, and Training to improve adoption, retention, and customer outcomes.