Jobs at Startek

Provide customer support through live chat, troubleshoot issues with wireless internet products and services, and create positive customer interactions. The role supports client customers in a customer-experience environment and requires positive, energetic engagement skills. No specific education, experience, certification, or technical qualifications are stated.

Provide customer support through live chat, troubleshoot issues involving wireless internet products and services, and create positive customer interactions. The role requires energetic engagement with clients’ customers and contributes to customer experience and retention.

Provide customer support through live chat, troubleshoot wireless internet products and services, and deliver positive customer interactions. The role focuses on engaging customers, resolving issues, and supporting client satisfaction in a customer experience environment.

Provide customer support through live chat, troubleshoot wireless internet products and services, and create meaningful customer interactions. The role requires positive, energetic engagement while assisting customers and supporting client satisfaction.

Provide customer support through live chat, troubleshoot wireless internet products and services, and create positive customer interactions. The role focuses on resolving customer issues, delivering engaging service, and supporting client customer experience goals.

Supports customers through live chat by troubleshooting issues with wireless internet products and services. The role emphasizes meaningful customer interactions, positive engagement, and delivering effective customer support for client brands.

Designs and delivers onboarding, soft-skills, product, process, and refresher training for call centre employees. Develops training materials and e-learning content, evaluates effectiveness through assessments and performance analysis, identifies skill gaps with Operations and Quality teams, maintains training records, coaches employees, and supports performance improvement plans.

Supervise and coach call centre agents, monitor performance metrics, provide feedback and training, resolve escalated customer issues, ensure policy adherence, motivate the team, maintain performance records, and collaborate on process improvements to optimize call centre operations.

Handles inbound and outbound customer calls, resolves complaints and inquiries, processes requests and transactions, documents interactions, and meets quality and satisfaction targets. The role requires strong communication, active listening, problem-solving, basic computer and CRM skills, and flexibility for shift, weekend, and holiday work in a high-volume environment.

Handles inbound and outbound customer calls, resolves complaints and inquiries, processes requests and transactions, documents interactions, and meets quality and customer satisfaction targets. The role requires strong communication, active listening, problem-solving, basic computer and CRM skills, and flexibility for shift work, weekends, and holidays. Customer support may also be provided through live chat for wireless internet products and services.

Supports customers through live chat by engaging with them, troubleshooting wireless internet products and services, and resolving issues while delivering positive customer experiences for Startek clients.

Leads customer support operations while assisting customers through live chat, troubleshooting wireless internet products and services, and delivering positive customer experiences. The role requires engaging effectively with customers, resolving service issues, and supporting client satisfaction in a fast-paced, technology-enabled contact center environment.

Supports customers through live chat by engaging in meaningful interactions and troubleshooting issues with wireless internet products and services. The role emphasizes positive customer engagement, energetic communication, and delivering a high-quality customer experience.

Leads customer support operations for wireless internet products and services. The role involves supporting customers through live chat, troubleshooting service issues, delivering meaningful customer interactions, and helping create positive client experiences. Candidates should be positive, energetic, and engagement-focused. The employer highlights customer experience technology, artificial intelligence, omnichannel support, and digital transformation solutions.

Support customers through live chat by engaging in meaningful interactions and troubleshooting issues with wireless internet products and services. The role requires positive, energetic customer engagement and problem-solving skills while delivering a strong customer experience. No specific education, experience, travel, or security clearance requirements are stated.

Leads operations activities for a customer experience services team, supporting client interactions, omnichannel customer engagement, performance delivery, and business transformation initiatives. The description provides limited role-specific responsibilities beyond the team leadership and operations scope.

Provide customer support through live chat, troubleshoot wireless internet products and services, and create positive customer interactions. The role requires energetic engagement, effective communication, and problem-solving while assisting clients’ customers. Startek offers compensation, benefits, and a friendly work environment.

Supports customers through live chat by troubleshooting wireless internet products and services. The role emphasizes meaningful customer engagement, issue resolution, positive interactions, and delivering strong customer experiences on behalf of client brands.

Support customers through live chat by troubleshooting issues with wireless internet products and services. Engage customers positively, resolve concerns effectively, and deliver high-quality customer experiences while representing client brands.

Support customers through live chat by engaging in meaningful interactions and troubleshooting issues with wireless internet products and services. The role requires positive, energetic customer engagement and focuses on delivering excellent client customer experiences.