Teams at Startek

Provide inbound customer service for gas and electricity queries via phone, email, and B2B channels. Process retailer and customer requests accurately within regulatory timeframes, liaise with client support teams and retailers, follow documented procedures, and maintain timely, courteous communication.

Provide customer support via live chat, troubleshoot wireless internet products and services, engage customers to deliver excellent CX, and represent client brands with a positive, energetic attitude.

Provide live-chat customer support and troubleshoot wireless internet products and services. Engage customers, capture CX insights, resolve issues, and deliver a positive brand experience while following company processes and quality standards.