Teams at Star Group, LP

Collect outstanding residential account receivables through inbound and outbound calls. Negotiate payment arrangements, follow up on delinquent accounts, process phone payments, update credit files, respond to customer inquiries, and coordinate with internal departments to resolve issues.

Provide second-tier technical support for a 2000+ user Citrix environment across multiple sites. Troubleshoot PCs, Windows terminals, mobile devices, VoIP/Jabber, printers, LAN/WAN; manage tickets, mobile accounts, inventories, audits, and vendor/telco escalations. Support testing for enterprise apps (ERP, LMS, HRIS), ensure SOX/PCI compliance, and provide occasional travel and rotating off-hours coverage.

Provide hands-on HR administrative support for recruiting, onboarding, HRIS tasks, recordkeeping, data entry, reference and pre-employment screenings, staffing events, and general department administration including reception coverage.