Sales Engineer

Posted 2 Days Ago
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Minneapolis, MN
Mid level
Information Technology
We provide an internal communications platform to unite companies and their employees behind a common purpose.
The Role
The Sales Engineer collaborates with Account Executives and cross-functional teams to drive sales cycles by aligning prospects with the Staffbase solution, conducting technical evaluations, and successfully positioning the product during RFP responses, all while maintaining a deep understanding of the employee experience landscape.
Summary Generated by Built In
About Staffbase

In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

We are looking for a Sales Engineer ​in North America to join our high-caliber Sales Org! As a Sales Engineer, you partner with our Account Executives, collaborate with Product, cross-functionally work with Engineering & Customer Success to drive Sales cycles with existing & future customers. The ideal Sales Engineering candidate brings a strong SaaS technical foundation paired with sharp Sales competencies needed for revenue generation.

Important: This is a hybrid role. Core in-office days in our Minneapolis-Saint Paul co-working space are Tuesdays, Wednesdays & Thursdays. Expectation for the SE role will be in-office at least 2 days per week during core days.

What you'll be doing

  • Driving technical discovery to align prospect goals with the Staffbase solution.
  • Work with paired Account Executives to collaborate, build and deliver engaging value presentations to prospects.
  • Identifying use cases, building & communicating value through deep dive product evaluations. 
  • Lead technical evaluation of the Staffbase platform with customer technical experts, navigating through their policies, limitations & techstack to ensure ‘fit’.
  • Positioning the Staffbase solution in its best light when crafting RFP responses by leveraging thorough knowledge of the platform’s capabilities & limitations.
  • Staying current with the evolving Employee Experience landscape, competitive intelligence & changing needs of organizations.

What you need to be successful

  • Bachelors or Masters Degree in Information Science, Information Systems, Business Engineering, or similar
  • 4-5 years of experience in a similar role, (SaaS pre-sales/solutions engineering/solutions consulting)
  • Business fluency in English is required
  • Strong interest (and ideally experience) in the Digital workplace, Communication and/or Employee Experience verticals
  • Excellent communication skills (verbal, written, presentations) with a focus on simplifying complex narratives through the art of storytelling
  • Strong understanding of web development methodologies, plus hands-on experience with REST APIs, User Authentication protocols (SAML, OIDC) as well as a high level understanding of SDKs
  • You enjoy communicating and working with customers directly
  • You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people

What you'll get

  • Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan. 
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608. 
  • Growth Budget - all employees get a yearly budget for external training of $1100. 
  • Wellbeing - in addition to 30 days PTO and 10 wellness days, we’re running a 4-day-work week every year in August. 
  • Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave.  
  • Team Building - Regular team and office events including the yearly Staffbase Camp
  • Volunteer Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.

The Company
HQ: New York, NY
315 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Company communicators want a single place where they can reach and engage all employees across every channel. Employees want a simple and user friendly way to connect with their company no matter if they are desk, frontline, remote or distributed workers. We connect companies with their employees through a branded app, desktop browser, email, or chat, with the goal of establishing community and shared purpose at work.

Why Work With Us

We are quickly taking over the Internal Communications industries and have been named the 2021 Global Employee App Choice by ClearBox Consulting. We have a very collaborative international culture that loves to grow together as much as we love to win together! Join our team during these exciting times of a recent merger and our series D!

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