Teams at SSD Alarm

Manages business-to-business accounts receivable and commercial collections, contacting clients about overdue balances, resolving billing disputes, processing payments, reconciling accounts, and documenting collection activity. The role also handles credit holds, declined payments, returned ACH transactions, unapplied cash, credit memos, Auto Pay enrollment, and customer support inquiries while maintaining internal controls, accurate audit trails, confidentiality, and compliance with collection regulations.