Jobs at SPS

Provides on-call office services coverage across client locations, including mail and package handling, shipping support, supply stocking, light facilities tasks, copy and print equipment support, conference room setup, reception coverage, and customer service. The role requires flexibility, organization, professional communication, independent work, and the ability to travel between nearby client sites and handle packages weighing up to 40 pounds.

Supervise four Concierge Associates and oversee daily workplace experience operations, including concierge services, executive and VIP support, corporate events, conference room readiness, catering, pantry operations, facility coordination, inventory, vendor logistics, and maintenance tickets. The role leads service standards, scheduling, coaching, event execution, workplace presentation, safety inspections, and operational tracking while serving employees, clients, executives, and vendors.

Organizes, indexes, scans, uploads, retrieves, and securely maintains legal case files and documents. Supports attorneys and staff with trial binders, exhibits, records requests, filing, mailroom services, file closure, off-site storage, and secure disposal. Requires strong organization, discretion, attention to detail, data-entry ability, and familiarity with scanning and electronic databases. The role also involves lifting files and boxes up to 30 pounds and performing frequent filing and scanning.

Provide executive reception, guest services, conference center coordination, meeting-room preparation, catering support, call handling, visitor registration, and administrative assistance. Maintain a polished, welcoming workplace environment while coordinating with facilities, pantry, and cleaning teams. The role requires strong hospitality, communication, organizational, multitasking, confidentiality, and customer service skills in a fast-paced corporate setting.

Own PPM business analysis, process standardization, platform adoption, and change enablement using Adobe Workfront and Jira. Develop scalable onboarding frameworks, training materials, process documentation, SOPs, templates, videos, and self-service resources. Analyze current and future-state workflows, gather requirements, facilitate workshops, improve governance and reporting, and partner with Product and technical teams on platform enhancements, integrations, and automation across agencies.

Welcomes colleagues and guests, provides high-caliber reception and concierge support, manages visitor registration and meeting room bookings, handles directories and special requests, maintains a safe and clean reception area, and coordinates with workplace experience teams. The role requires strong customer service, communication, organization, interpersonal, teamwork, and Microsoft Office skills, along with the ability to lift packages and remain mobile for extended periods.

Provides on-call office support across mailroom, reception, hospitality, facilities, shipping and receiving, and copy/print functions. Handles incoming and outgoing mail, packages, supplies, office moves, conference room setup, visitor reception, troubleshooting tickets, and customer service. The role requires flexibility to cover different client sites, strong organization and communication, basic computer and office equipment skills, and the ability to lift and move packages.

Provides front desk reception, concierge, phone, visitor registration, badge, mail, package, and light administrative support. Greets visitors, routes calls, manages access cards, coordinates meeting rooms and catering, replenishes office and hospitality supplies, monitors copy and print equipment, and assists with mailroom and facilities tasks. Requires professional customer service, confidentiality, organization, multitasking, and the ability to lift packages and remain active for extended periods.

Lead workplace experience and operational delivery across multiple locations for a high-profile investment firm account. Oversee hospitality, reception, events, office services, facilities coordination, mailroom operations, vendors, workplace technology, reporting, and emergency response. Build client partnerships, manage multifunctional teams, standardize service procedures, monitor KPIs, resolve escalations, and drive continuous improvement while maintaining premium service and operational discipline.

Leads integrated workplace services across hospitality, reception, events, mailroom, office services, logistics, vendor management, and workplace operations. Develops workplace strategy, oversees multidisciplinary teams and service partners, manages budgets and KPIs, and drives employee and guest experience improvements. Partners with client stakeholders, facilities, technology, security, and food-service providers to deliver efficient, high-quality workplace environments.

Handles inbound and outbound mail, packages, shipments, delivery tracking, printing, copier support, and office supply replenishment. Maintains organized mailrooms and service areas, supports meeting room setups and office moves, responds to employee service requests, and follows safety and security procedures. The role requires dependable independent work, basic office systems knowledge, physical package handling, and occasional overtime availability.

Provides floating office and field support across client sites, including mail and shipping, print and reprographics, office supply restocking, meeting room setup, light maintenance, front desk reception, guest services, and general administrative assistance. The role requires strong customer service, organization, independence, Microsoft Office proficiency, safe handling of packages and equipment, and reliable transportation for travel within the assigned region.

Leads onsite client services and office support, including inbound and outbound mail, shipping and receiving, office supplies, copy and print equipment, meeting room setup, pantry services, reception coverage, light maintenance, and cleaning. Assigns tasks, trains backup staff, monitors team progress, prepares reports, and provides professional customer service while coordinating daily operational needs with supervisors.

Manage a portfolio of existing B2B clients, strengthening relationships, retention, renewals, and account growth. Lead account reviews and QBRs, monitor account health, identify risks and expansion opportunities, coordinate internal teams, and maintain accurate CRM records, forecasts, and renewal plans. Partner with Operations, Finance, Solutions, and leadership to resolve issues, deliver client commitments, and support upselling, cross-selling, and commercial initiatives. The role is based in New York City with travel up to 25%.

Provides regional backfill coverage across office service locations, supporting mail and shipping, print and binding, document scanning, office supplies, facilities upkeep, reception, concierge services, visitor management, conference room setup, and light administrative tasks. The role requires flexible same-day assignments, reliable transportation, strong customer service, Microsoft Office proficiency, and the ability to lift up to 50 pounds with assistance.

Supports daily workplace operations, including inbound and outbound mail, package tracking, shipping, copy and print services, office supply and pantry replenishment, meeting room setup, reception backup, occupant moves, and light maintenance. Provides professional customer service while keeping workplace spaces organized, stocked, operational, and client-ready.

Processes and distributes inbound and outbound mail, packages, supplies, and shipments. Tracks deliveries, verifies received goods, maintains receiving records, operates mailroom equipment, coordinates with carriers and vendors, replenishes office supplies, submits work orders, and provides customer service and occasional reception or hospitality coverage. The role requires frequent standing, walking, lifting, carrying, and package handling, including operation of a forklift.

Leads commercial and financial controllership, including P&L and contract forecasting, profitability analysis, management reporting, financial controls, process improvement, and dashboard development. Partners with Finance, Operations, Legal, Sales, and other stakeholders to optimize contract performance and reduce profitability leakage. Manages a team of Financial Controllers while improving reporting standards, data quality, automation, and operational efficiency.

Manages executive reception and front office operations, including greeting visitors, routing calls, managing badges, and maintaining a professional reception area. Supports workplace hospitality through meeting room setup, catering coordination, food and beverage maintenance, and event support. Handles mail, packages, office supplies, room scheduling, administrative tasks, and light facilities support while delivering high-quality service to employees, clients, and visitors.

Leads net-new enterprise business development across the New York Tri-State market. Owns the full sales cycle, including prospecting, executive engagement, solution development, proposals, negotiations, and closing complex workplace, technology, outsourcing, and business-process solutions. Builds self-generated pipelines, develops account-based strategies, navigates enterprise buying committees, and coordinates internal teams on major pursuits. The role requires technology and AI solution fluency, CRM proficiency, and frequent client travel.