The Human Resources Specialist will administer core HR functions including employee relations, performance management, and compliance. They will support the end-to-end employee lifecycle, facilitate training programs, enhance employee engagement, and partner with leaders on development initiatives, while ensuring adherence to employment laws and HR best practices.

The Payroll Master is responsible for providing expert support in payroll processes, delivering accurate timekeeping and payroll functions, managing client relationships, and assisting with sales activities. They will also work with the development team to resolve client issues and ensure contractual obligations are met.

The Mid Market Success Consultant is responsible for driving sales growth within the mid-market segment by identifying potential clients, managing accounts, conducting consultative selling, and delivering solution presentations. This role involves negotiation and deal closure, focusing on customer satisfaction and upselling solutions tailored to mid-sized businesses.

The Sales Consultant drives business growth by selling products and services, managing a sales pipeline, conducting client research, performing product demonstrations, and achieving key performance indicators. Responsibilities include maintaining customer records and identifying upselling opportunities.

The Support Operations Leader will direct the customer support team, develop strategies to improve the service experience, monitor team performance through KPIs, and enhance client relationships. This role involves collaborating with various departments to advocate for customer needs and implementing training programs for the support team.

The Payroll Analyst is responsible for technical support for payroll software, resolving customer complaints, documenting solutions, providing training to clients, and collaborating with the development team for issue resolution. They analyze production issues and contribute to root cause analyses.

The Implementation Specialist is responsible for leading the onboarding of clients to Sprout's software, managing project timelines, configuring applications, delivering software training, and ensuring communication of project plans. They are tasked with creating best practices for implementation services and providing client support throughout the process.

As an SME Customer Success Manager, you will ensure that small and medium enterprise accounts realize the full value of their investment, drive renewals, uncover growth opportunities, and maximize the use of Sprout's systems and services. Key responsibilities include account management, communication with clients, and collaboration across departments to meet client needs.

The Enterprise Sales Consultant will engage with C-Level executives to acquire strategic enterprise accounts and manage client relationships, ensuring client satisfaction and retention. They will execute sales strategies, develop account plans, and provide insights on technology solutions, all while maintaining a focus on growth and account management.

The Lead Development Representative is responsible for generating new sales leads, qualifying prospects, and building a sales prospect pipeline using Sprout’s CRM. This role requires strong skills in cold prospecting, outreach via phone, email, and LinkedIn, and the ability to connect technological solutions to business needs. The representative must also manage multiple projects and work autonomously.

The Sales Development Representative is responsible for generating new sales leads for the Sprout sales teams through prospecting techniques such as cold calling and emailing. They qualify potential prospects, manage the sales prospect pipeline using the company's CRM, and must effectively communicate with various levels within target accounts.

The Sales Development Supervisor leads the Lead Development Team, focusing on generating new sales leads through various prospecting techniques. This role involves training team members, preparing reports, developing strategies, and achieving sales targets. Strong leadership, communication, and analytical skills are essential for success in this role.

The Solutions Consultant is responsible for articulating technical details of Sprout's software to clients, identifying their business needs, and proposing tailored solutions. They will support the sales cycle with technical guidance and coordinate with internal teams for product development based on client requirements.

As a Solutions Consultant, you will collaborate with the sales team to understand customer needs, design tailored HR and Payroll solutions, conduct product demonstrations, provide technical guidance, and maintain strong customer relationships while staying updated on industry trends.

The Micro SME Sales Consultant is responsible for driving sales by managing a pipeline of prospects, conducting product demonstrations, and maintaining customer records in CRM tools. They will achieve key KPIs, follow up on leads, and support existing customers with their needs while identifying upsell opportunities.

The Associate Product Success Manager will help bridge product strategy and execution by analyzing product performance, ensuring successful rollout of new products, and managing client onboarding during the hypercare phase. They will collaborate with various teams and provide insights to enhance product initiatives.