Sprout Solutions
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The Mid Market Success Consultant is responsible for driving sales growth within the mid-market segment by identifying potential clients, managing accounts, conducting consultative selling, and delivering solution presentations. This role involves negotiation and deal closure, focusing on customer satisfaction and upselling solutions tailored to mid-sized businesses.
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SME Sales Consultant responsible for driving business by selling products/services, managing own pipeline, conducting product demos, and achieving key KPIs. Requires Bachelor's degree, 3 years SaaS sales experience, strong communication skills, and technology proficiency.
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The Support Operations Leader will direct the customer support team, develop strategies to improve the service experience, monitor team performance through KPIs, and enhance client relationships. This role involves collaborating with various departments to advocate for customer needs and implementing training programs for the support team.
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Champion initiatives in acquiring new strategic enterprise accounts for Sprout products. Engage with C-Level clients about technologies to support HR management, development, and growth. Provide critical business insights and thought leadership. Own direct client contract value retention and introduce new service solutions.
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As a Mid-Market Customer Success Manager at Sprout, you will ensure client success by driving value through renewals and growth opportunities. You will manage client relationships, maximize the use of Sprout's products, and communicate effectively to support client needs while collaborating with internal teams.
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The Lead Development Representative is responsible for generating new sales leads, qualifying prospects, and building a sales prospect pipeline using Sprout’s CRM. This role requires strong skills in cold prospecting, outreach via phone, email, and LinkedIn, and the ability to connect technological solutions to business needs. The representative must also manage multiple projects and work autonomously.
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The Sales Development Supervisor leads the Lead Development Team, focusing on generating new sales leads through various prospecting techniques. This role involves training team members, preparing reports, developing strategies, and achieving sales targets. Strong leadership, communication, and analytical skills are essential for success in this role.
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The Sales Development Representative is responsible for generating new sales leads for the Sprout sales teams through prospecting techniques such as cold calling and emailing. They qualify potential prospects, manage the sales prospect pipeline using the company's CRM, and must effectively communicate with various levels within target accounts.
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The Solutions Consultant is responsible for articulating technical details of Sprout's software to clients, identifying their business needs, and proposing tailored solutions. They will support the sales cycle with technical guidance and coordinate with internal teams for product development based on client requirements.
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As a Solutions Consultant, you will collaborate with the sales team to understand customer needs, design tailored HR and Payroll solutions, conduct product demonstrations, provide technical guidance, and maintain strong customer relationships while staying updated on industry trends.
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The Micro SME Sales Consultant is responsible for driving sales by managing a pipeline of prospects, conducting product demonstrations, and maintaining customer records in CRM tools. They will achieve key KPIs, follow up on leads, and support existing customers with their needs while identifying upsell opportunities.