Jobs at Springwell

Develops, administers, and oversees regional assisted living ombudsman services to protect residents' rights. Advocates for residents, ensures compliance with the Older Americans Act and state regulations, coordinates with the State Ombudsman Unit, supervises program activities, conducts outreach and facility visits, and maintains records and reporting.

Conduct comprehensive in-home assessments of older adults, create care plans, coordinate services with vendor agencies, document assessments in an electronic statewide database, and communicate with family, staff, and community professionals.

Provide administrative and clinical supervision for staff in Senior Care Options and One Care programs. Train and coach staff, review performance, ensure regulatory and agency compliance, and coordinate services with contracted health insurers to support seniors and people with disabilities.

Responsible for consumer billing to private contracts: submitting and tracking insurance claims, correcting denials/rejections, performing high-volume data entry, updating consumer records, coordinating vendor billing issues, and providing administrative billing support and reporting.

Provide in-home case management for older adults and individuals with disabilities: conduct home visits, perform comprehensive assessments, develop person-centered care plans, and work within an interdisciplinary team to support aging in place.

Oversee Springwell's SCO and One Care programs, managing contracts with six private insurers. Provide administrative and clinical supervision to four supervisors and ~20 care coordinators, lead QA/QI and compliance activities, drive continuous quality improvement, and maintain collaborative relationships with external clinical and fiscal partners.