Teams at Springwell

Provide onsite administrative support to Springwell staff, especially the Quality and Contract team. Duties include data entry, reports, audit support, document organization, mail/phone/email handling, receptionist coverage, and maintaining supply and meeting spaces.

Provide telephone, email, and in-person information and referrals to older adults, caregivers, and people with disabilities. Assess needs, research community resources, maintain and update provider records and informational materials, collaborate with colleagues, and connect consumers to internal and external services to support independent living.

Manage Senior Care Options and One Care contracts with six insurers; provide administrative and clinical supervision to four supervisors and ~20 care coordinators; ensure compliance through QA/QI and continuous improvement; maintain collaborative relationships with clinical and fiscal external partners and lead program operations.