SpotOn was built to help small businesses compete and win. SMBs are the heart and soul of our communities, and SpotOn offers small business owners what they need most — someone in their corner. The #SpotOnFamily sources talent from across the world to provide the best client experience. We approach tech with open-mindedness, collaboration and a commitment to professional development. Endlessly curious, we're both bold and strategic in our approach to new technology and opportunities.
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eCommerce • Fintech • Payments • Software
Own SpotOn’s analytics data platform end to end, including CDC and API ingestion into Snowflake, Airflow orchestration, dbt modeling, data quality, monitoring, financial reconciliation, and performance optimization. Build reliable, documented data products for finance, product, analysts, and business users. Partner with technical and non-technical stakeholders, improve SQL and testing practices, mentor teammates, and respond to pipeline incidents.
eCommerce • Fintech • Payments • Software
Leads global workforce management operations for a contact center across Mexico, Poland, and the U.S. Manages forecasting, staffing, scheduling, intraday management, reporting, service-level optimization, and process improvement. Directs and develops WFM teams, oversees quality and training standards, coordinates cross-functional projects, analyzes operational data, and drives adoption of WFM tools and standardized processes to improve efficiency and client satisfaction.
eCommerce • Fintech • Payments • Software
Generate and qualify new business opportunities through cold calls, email, and other outreach. Schedule meetings for Account Executives, maintain a qualified prospect pipeline, track activities in the CRM, research target accounts, collaborate with sales leadership, and meet activity and pipeline-generation goals.
