SpotOn was built to help small businesses compete and win. SMBs are the heart and soul of our communities, and SpotOn offers small business owners what they need most — someone in their corner. The #SpotOnFamily sources talent from across the world to provide the best client experience. We approach tech with open-mindedness, collaboration and a commitment to professional development. Endlessly curious, we're both bold and strategic in our approach to new technology and opportunities.
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eCommerce • Fintech • Payments • Software
Lead Intelligence, Reporting, and AI product teams; define product strategy and roadmaps; manage and coach Product Managers; use customer insights, metrics, market analysis, and emerging technologies to prioritize products; and collaborate with Engineering, Design, Sales, Support, executives, investors, and restaurant clients to deliver innovative solutions.
eCommerce • Fintech • Payments • Software
Leads Business Development Operations by managing people, processes, systems, reporting, KPIs, partner referrals, program implementation, events, budgets, and cross-functional planning. Owns Salesforce and related tools, improves sales processes through automation, supports leadership decision-making, coordinates enablement and compensation workflows, and manages partner and client-facing operational activities. The role requires hospitality industry experience, Salesforce expertise, people management, and travel up to 25%.
eCommerce • Fintech • Payments • Software
Own the Merchant Dashboard product strategy, roadmap, information architecture, personalization, and monetization surfaces. Partner with Engineering, Design, Marketing, Data Science, and go-to-market teams to deliver intuitive restaurant software. Analyze customer feedback, market trends, competition, and product data to identify opportunities, guide experimentation, make prioritization trade-offs, and advocate for merchant needs. Collaborate on product positioning and continuously iterate based on measurable insights.
