SpotOn was built to help small businesses compete and win. SMBs are the heart and soul of our communities, and SpotOn offers small business owners what they need most — someone in their corner. The #SpotOnFamily sources talent from across the world to provide the best client experience. We approach tech with open-mindedness, collaboration and a commitment to professional development. Endlessly curious, we're both bold and strategic in our approach to new technology and opportunities.
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eCommerce • Fintech • Payments • Software
Serve as primary contact for at-risk clients to prevent churn by resolving issues, conducting health checks, negotiating cancellations, recommending tailored solutions, collaborating with Sales/Support, documenting interactions, meeting retention KPIs, and executing proactive outreach to preserve recurring revenue and improve client satisfaction.
eCommerce • Fintech • Payments • Software
Own month-end close and balance sheet reconciliations for hardware inventory, COGS, and fixed assets. Prepare journals, perform cost accounting analyses, manage T&E accounting, support subsidiary revenue recognition, collaborate with cross-functional teams to resolve inventory issues, and support audit requests and close activities. Build reporting and dashboards to surface variances.
eCommerce • Fintech • Payments • Software
Own the Merchant Dashboard product for restaurant operators: set strategy and roadmap, define information architecture and interaction patterns, partner with Engineering/Design/Data Science/GTM, run experiments, use data to prioritize and iterate, and drive merchant adoption and monetization.
