SpotOn was built to help small businesses compete and win. SMBs are the heart and soul of our communities, and SpotOn offers small business owners what they need most — someone in their corner. The #SpotOnFamily sources talent from across the world to provide the best client experience. We approach tech with open-mindedness, collaboration and a commitment to professional development. Endlessly curious, we're both bold and strategic in our approach to new technology and opportunities.
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eCommerce • Fintech • Payments • Software
Provides Level II helpdesk support for employees and contractors, handling tickets, user administration, desktop support, licensing, hardware requests, VIP issues, asset tracking, audits, maintenance, patching, and escalations. The role also supports special projects, product and service ownership, networking, telephony, and unexpected technical issues. Requires three years of similar helpdesk experience and working knowledge of Okta, Google Workspace, Mac, Windows, hardware, and networking technologies.
eCommerce • Fintech • Payments • Software
Own the Merchant Dashboard product strategy, roadmap, information architecture, interaction patterns, personalization, and monetization surfaces. Partner with Engineering, Design, Marketing, Data Science, and GTM teams to deliver scalable solutions. Analyze customer feedback, market trends, competitive offerings, and product data to identify opportunities. Lead experimentation, prioritize initiatives, communicate product vision, and advocate for merchant needs across the organization.
eCommerce • Fintech • Payments • Software
Design, develop, and maintain Android point-of-sale software for high-availability, real-time restaurant systems focused on payments. Collaborate with product, design, and backend teams to deliver features, ensure quality through testing and code reviews, and address complex technical challenges. Provide technical leadership and mentorship while contributing to subsystem design focused on scalability, security, and performance.
