Jobs at SpotOn

Lead and own the enterprise financial and operational data ecosystem, building pipelines into Snowflake and Power BI, delivering predictive analytics and executive dashboards, ensuring metric integrity and automation, and managing a team of analysts and managers to drive strategic business decisions.

Own the Merchant Dashboard product for restaurant operators: define strategy and roadmap, design information architecture and personalization, prioritize features, run experiments, and partner with Engineering, Design, Data Science, and GTM to deliver data-informed, scalable solutions that improve operator workflows and monetization.

Designs and develops self-paced eLearning courses from storyboard to LMS publishing. Creates scenarios, knowledge checks, and assessments; partners with SMEs and content strategists; updates courses for accuracy and process changes; applies adult learning principles and instructional design models to improve learner engagement and quality.

Own the end-to-end payments product roadmap for card-present and card-not-present experiences. Define acceptance, authorization, capture, settlement, routing, and funding flows. Improve authorization rates, latency, resiliency, and reconciliation through data-driven experiments. Partner with risk, compliance, money-movement, and external processors to ensure PCI/network compliance and predictable merchant funding. Lead cross-functional stakeholders, mentor product peers, and deliver merchant-centric payment capabilities for hospitality use cases.

The Senior Analyst, Strategic Finance will enhance reporting systems, drive financial insights, support strategic planning, and collaborate across departments to optimize finance processes.

Lead and develop a Client Operations team to deliver end-to-end account lifecycle operations, drive process improvement, adopt automation/AI, ensure accuracy and compliance, manage escalations, partner cross-functionally, and track metrics to improve efficiency, quality, and client satisfaction.

Design and deliver engaging in-person and remote training for restaurant clients on SpotOn POS and related software. Create user guides, videos, and interactive materials; host Q&A and facilitate participation; document session feedback and update resources to reflect software changes and client needs.

Design, build, and deploy production AI-driven automation and multi-agent orchestration to eliminate manual operational workflows. Partner with ops, sales, and support to scope solutions, implement full-stack systems, measure business impact, and operate reliable, production-grade pipelines with robust guardrails and monitoring.

The Senior Salesforce Developer designs and develops Salesforce solutions, collaborates with teams, enhances functionalities, and ensures system stability and security while maintaining documentation for quality delivery.

Own the end-to-end onboarding for enterprise and mid-market multi-location clients, managing technical configuration, integrations, timelines, stakeholder communications, testing, documentation, and KPIs to ensure successful POS activation and client adoption.

Lead full‑stack engineer responsible for designing, building, and maintaining high‑traffic payment systems. Provide technical leadership, solve complex production issues, integrate AI tools, and collaborate across frontend, backend, and infra to deliver secure, scalable payment features.

Lead and grow a QA team to embed automated testing across Web and Android. Own automation strategy, device lab infrastructure, CI/CD test pipelines, and quality metrics. Coach engineers in test ownership, integrate AI-assisted test tooling, and ensure resilient, user-focused end-to-end performance and visual regression coverage for POS and payment workflows.

Manage a large portfolio of strategic restaurant accounts to drive retention, adoption, and revenue expansion. Execute scalable adoption campaigns, identify at-risk accounts, run mitigation strategies, and find upsell/cross-sell opportunities. Partner with product and internal teams, mentor junior CSPs, and use automation and reporting tools to track engagement, adoption, and retention metrics.

Technical leader responsible for architecture and reliability of Android POS and handheld apps. Drive multi-year Android roadmap, mentor engineers, lead cross-team initiatives (modularization, local persistence, Jetpack Compose), ensure offline-first sync and performance at scale, improve CI/CD and mobile observability, and write production code and design reviews.

Lead retention and SaaS analytics by building metrics, dashboards, and data models to identify drivers of churn and adoption. Partner cross-functionally to measure retention initiatives, automate analyses, and deliver actionable insights that influence executive decisions and improve merchant outcomes.

The Client Onboarding Manager oversees a team to enhance client onboarding experiences, ensuring timely project execution, team performance, and client satisfaction through effective leadership and process improvements.

The Senior Software Engineer II will enhance software, design systems, conduct code reviews, mentor peers, and ensure quality and compliance.

Lead a 6-7 engineer team owning native Android checkout and payments flows. Partner with Product, Design, and Financial Services to improve checkout speed, reliability, and payment accuracy. Drive architecture toward event-driven systems, improve observability and incident readiness, manage delivery risk, and develop engineering talent across distributed time zones.

The Senior Software Engineer will design and develop scalable cloud-based software, mentor team members, and collaborate on technology choices while conducting code reviews.

Manage end-to-end production, assembly, fulfillment, and shipping of sales and marketing materials. Operate shipping platforms, assemble welcome kits, monitor requests, track shipments, and maintain inventory. Coordinate cross-functionally with sales, HR, and marketing to ensure timely, accurate deliveries and replenish stock to prevent shortages.