Jobs at Spotlight Media

The Account Manager will manage TikTok Shop accounts, focusing on client operations, account health, execution of plans, and cross-team coordination, with opportunities for strategic growth and mentorship.

The Creator Manager will build relationships with creators, execute outreach campaigns, and manage creator engagement for Spotlight Media, aiming to foster long-term partnerships.

This role supports TikTok Shop operations by translating strategies into actions, managing campaigns, tracking metrics, and ensuring smooth execution across brand accounts.

Research top-performing TikTok Shop content, write evidence-based creative briefs, manage creator campaigns end-to-end, review drafts and request revisions, track performance versus briefs, report results, and use campaign tools (Cruva, Growi). Work in-person with founder and grow into independent campaign ownership.

Lead strategy and P&L for flagship TikTok Shop clients, manage a pod of account and creator managers, drive GMV and margin growth, run WBRs/QBRs, build affiliate/creator programs, oversee live shopping events, align paid media and measurement, mentor juniors, and create scalable playbooks.

Serve as the primary recruiter and HR point person, owning full-cycle recruiting and outbound sourcing, conducting screening/first-round interviews, managing onboarding/offboarding, payroll coordination, time-off tracking, employee records, HR policy maintenance, and employee relations. Provide hiring managers with candidate evaluation, improve recruiting processes, track recruiting metrics, and ensure an organized, compliant HR experience across the company.

Coordinate end-to-end paid creator campaigns for TikTok Shop brands: identify and onboard creators, manage contracts and product logistics, serve as day-to-day creator contact, track deliverables and payments, maintain campaign records, and report status to the Creator Management team.