Jobs at Spot Freight

Lead development of proprietary business applications and customer-facing portals using object-oriented design. Responsibilities include integrating data layers, implementing domain logic and web presentation, addressing technical issues, mentoring junior developers, coordinating a small team, and contributing to scalable, maintainable architecture and planning.

The Pricing Analyst manages RFQ and proposal pricing, develops contract rates, validates financial information, and performs post-bid analysis. The role uses pricing models, market intelligence, and analytical tools to assess competitiveness, revenue, margins, costs, and freight market dynamics. Responsibilities include collaborating with sales, account management, product, and data science teams; improving pricing models and processes; ensuring compliance; and analyzing large datasets to support pricing decisions.

Coordinates daily freight and account operations, communicating with customers, carriers, and internal teams to ensure on-time pickups and deliveries. Handles customer inquiries and resolutions, prepares freight documents, verifies load accuracy, and manages logistics workflows to support customer satisfaction and account growth.

Manages and grows assigned logistics customer accounts by maintaining client relationships, handling inquiries, quoting freight solutions, resolving issues, identifying opportunities, and coordinating load management with internal carrier and logistics teams. The role emphasizes customer satisfaction, communication, negotiation, organization, and achievement of performance metrics in an onsite Charlotte environment.

Provides first-level technical support to employees in person and remotely. Responsibilities include responding to help desk requests, setting up and decommissioning Windows and Mac devices, managing peripherals and user accounts, maintaining asset inventories, documenting solutions, installing hardware, and assisting with IT projects. The role is fully in-person across two Indianapolis locations and may involve lifting equipment up to 40 pounds.

Manage and grow assigned customer accounts within a logistics marketplace. Responsibilities include maintaining client relationships, handling inquiries, quoting, resolving issues, identifying opportunities, coordinating freight operations, and collaborating with carrier and logistics teams. The role requires logistics industry knowledge, strong communication and negotiation skills, customer support experience, and the ability to meet performance metrics in a fast-paced, onsite environment.

Processes complete invoicing cycles for assigned customer accounts, ensuring accurate and timely billing. Maintains customer billing settings, updates procedures, tracks missing documentation, and resolves rejected or delayed invoices with Sales and Collections. Uploads invoices and supporting documents through customer TMS platforms and payment portals. Requires strong organization, communication, analytical, customer service, and Excel skills in a fast-paced, high-volume, in-office environment.

The Pricing Analyst manages freight RFQ and proposal pricing, develops contract rates, validates financial information, and analyzes post-bid performance. The role uses market intelligence, pricing models, and large datasets to assess competitiveness, revenue, margins, and costs. Responsibilities include partnering with sales, account management, product, and data science teams; improving pricing tools and processes; ensuring compliance; and communicating pricing insights. The position requires logistics industry knowledge, especially FTL freight modes and equipment types.

Manages and grows customer accounts through prospecting, consultative sales, quoting, relationship building, and freight operations. Responsibilities include developing sales pipelines, creating customer strategies, coordinating load scheduling and capacity, resolving shipment issues, working with carriers, and meeting revenue, margin, service, and KPI goals. The role is onsite in Indianapolis five days per week and requires strong negotiation, organization, problem-solving, and communication skills.

Manage and grow assigned customer accounts in a logistics marketplace. Responsibilities include maintaining client relationships, handling inquiries, quoting freight services, resolving issues, identifying growth opportunities, and coordinating load management with internal carrier and logistics teams. The role requires strong communication, negotiation, organization, problem-solving, and customer support skills in a fast-paced onsite environment.

The Corporate Recruiter will work with hiring managers to lead the hiring process, source candidates, conduct screenings, and manage interviews while ensuring compliance with employment laws.