Jobs at Spin Technology

Provide technical support to European SaaS customers and MSP partners across onboarding, configuration, backup and restore, ransomware protection, DLP, SSPM, and integrations. Diagnose issues, troubleshoot cloud permissions and APIs, document cases, escalate defects, maintain knowledge content, and share product feedback. Collaborate with Customer Success, Sales, Product, and Engineering while meeting support SLAs and identifying adoption, renewal, and expansion opportunities.

Own Spin.AI’s B2B inbound growth engine across paid acquisition, organic visibility, campaign distribution, CRO, retargeting, nurture, experimentation, attribution, and funnel analytics. Manage agencies and external partners, optimize budgets and conversion paths, connect marketing activity to qualified opportunities and pipeline, and use AI to accelerate research, analysis, automation, and execution. Partner closely with marketing leadership, sales, product, creative, and marketing operations.

Leads the vision, strategy, roadmap, development, launch, and optimization of Spin.AI’s Browser Security and SaaS DLP products. Partners with customers, executives, engineering, design, sales, marketing, and customer success to define requirements, prioritize investments, manage agile delivery, conduct competitive analysis, support go-to-market activities, and drive adoption, revenue, and market growth.

Own net-new enterprise and mid-market sales for Spin.AI’s Browser Security and SaaS DLP solutions. Responsibilities include pipeline creation through partners and outbound efforts, discovery, demos, proof-of-value execution, negotiations, procurement, executive relationship building, forecasting, and quota attainment. The role requires cybersecurity sales expertise, channel-partner experience, strong knowledge of Browser Security and DLP, and the ability to manage complex $100,000-plus deals.

Build and expand Spin.AI’s Google Workspace and security partner network. Source and onboard resellers, negotiate agreements and margins, develop joint sales pipelines, enable partner sales teams, manage strategic relationships, and support deals through closure. The role requires strong Google Workspace ecosystem experience, knowledge of DLP and Browser Security, partner relationship management, sales enablement, market expertise, and willingness to travel for partner meetings and events.

Own Salesforce and GTM systems architecture, development, administration, integrations, automation, security, deployments, and data integrity. Build Apex, Lightning Web Components, and complex Flows; integrate Salesforce with HubSpot, Stripe, Google Sheets, and other systems through APIs. Partner with Sales, Marketing, Finance, and leadership to translate business requirements into scalable solutions, manage environments, troubleshoot synchronization issues, and maintain reliable reporting.

Leads regional Account Managers responsible for renewals, retention, and expansion across enterprise SaaS security customers. Personally manages strategic accounts, negotiates six-figure renewals, drives platform adoption, builds executive relationships, forecasts revenue, and monitors account health. Partners with Sales, Customer Success, Legal, Finance, Support, and channel teams while coaching staff, planning quotas, maintaining CRM discipline, and translating SaaS security risks into business and compliance outcomes.

Provide technical customer support through email and chat for SpinOne across Jira, Confluence, Google Workspace, Microsoft 365, Slack, and Salesforce. Diagnose and resolve issues, manage ticket escalation and closure, communicate expectations, prepare support reports, and create knowledge-base documentation. The role also collaborates with engineering on recurring issues and expands Atlassian expertise across additional SaaS ecosystems.

Perform manual testing across web UI, APIs, integrations, databases, and backend workflows. Analyze requirements, identify risks, maintain Zephyr test plans and cases, validate PostgreSQL data, review automated test results, support root-cause analysis, report defects, improve documentation, and occasionally deliver product walkthroughs.

Design clear, scalable UX/UI for a cybersecurity SaaS product. Create wireframes, user flows, prototypes, high-fidelity designs, and reusable components; maintain the design system; collaborate with Product and Engineering; use AI tools to support design workflows and ensure usability and consistency across responsive web interfaces.

Develop and maintain backend services for a cybersecurity SaaS platform using Java and Spring Boot. Build integrations, implement asynchronous workflows with RabbitMQ, optimize PostgreSQL queries and indexes, use MyBatis for DB access, design and consume REST APIs, debug production issues, participate in code reviews, and collaborate with cross-functional teams to improve performance and reliability.