Teams at Spin Technology

Provide technical support to European SaaS customers and MSP partners across onboarding, configuration, backup and restore, ransomware protection, DLP, SSPM, and integrations. Diagnose issues, troubleshoot cloud permissions and APIs, document cases, escalate defects, maintain knowledge content, and share product feedback. Collaborate with Customer Success, Sales, Product, and Engineering while meeting support SLAs and identifying adoption, renewal, and expansion opportunities.

Own Spin.AI’s B2B inbound growth engine across paid acquisition, organic visibility, campaign distribution, CRO, retargeting, nurture, experimentation, attribution, and funnel analytics. Manage agencies and external partners, optimize budgets and conversion paths, connect marketing activity to qualified opportunities and pipeline, and use AI to accelerate research, analysis, automation, and execution. Partner closely with marketing leadership, sales, product, creative, and marketing operations.

Leads the vision, strategy, roadmap, development, launch, and optimization of Spin.AI’s Browser Security and SaaS DLP products. Partners with customers, executives, engineering, design, sales, marketing, and customer success to define requirements, prioritize investments, manage agile delivery, conduct competitive analysis, support go-to-market activities, and drive adoption, revenue, and market growth.