Jobs at Spektrix

Own relationships with assigned clients, resolve support inquiries across multiple channels, monitor account health, guide feature adoption, and identify risks or expansion opportunities. Lead client meetings, workshops, and enablement sessions; document interactions and track follow-up actions. Collaborate with Product, Operations, Solutions, and Enablement teams to escalate complex issues, improve processes, and support successful outcomes for arts and cultural organizations.

Executes, measures, and optimizes B2B digital marketing campaigns across paid, social, email, nurture, and event channels. Manages audience segmentation, CRM data quality, tracking, attribution, A/B testing, conversion optimization, and performance analysis. Collaborates cross-functionally with growth, content, website, product marketing, events, and sales teams while maintaining campaign quality, accessibility, brand consistency, and deadlines.

Own relationships with assigned clients, provide multi-channel support, resolve issues, monitor account health, and guide feature adoption. Lead client meetings, workshops, and enablement sessions; document interactions and track follow-up actions. Escalate technical issues, identify risks and trends, collaborate cross-functionally, and contribute to process improvements. Participate in rotating evening and weekend on-call coverage.