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As a Customer Success Manager at Speechmatics, you will manage relationships with key stakeholders, engage in renewals and upselling conversations, and collaborate with teams to ensure customer feedback is acted upon. Your proactive approach will help maximize growth and minimize churn, all while embodying the company's mission to understand every voice.

As a Customer Success Manager at Speechmatics, you will manage relationships with stakeholders and ensure customer feedback is relayed across teams. Your role involves engaging in renewals and upselling while developing strategies to maximize growth and minimize churn. You will oversee customer success initiatives alongside the Director of Customer Success.