Teams at Spectra Technovision (India) Pvt. Ltd.

Develop new business opportunities, build sales strategies, generate leads, manage end-to-end corporate and channel sales cycles, and expand dealer and system integrator networks. The role includes client presentations, product demonstrations, solution pitching, negotiations, bidding and BOQ/BOM support, pipeline management, follow-ups, closing deals, and handoff to account management.

Gather and document business and functional requirements through BRDs, FRDs, user stories, acceptance criteria, workflows, and use cases. Analyze business data, validate metrics, and create dashboards and reports using BI tools. Leverage AI tools to improve analysis, documentation, reporting, and process optimization. Coordinate with product, development, QA, UI/UX, sales, support, and business teams through implementation, testing, UAT, and validation.

Provides end-to-end software implementation, configuration, integration, database support, troubleshooting, patch deployment, user training, and Level 1 technical support. Interacts with clients remotely, resolves inbound queries, manages tickets, gathers product feedback, supports customer satisfaction and retention, and escalates unresolved issues. The role requires basic SQL and Oracle troubleshooting, IIS and Windows knowledge, networking fundamentals, strong problem-solving skills, and a customer-centric approach.