Jobs at SPARETECH

As a Senior Customer Success Manager, you will enhance customer retention, manage post-sales processes, build strategic relationships, and improve internal processes in the B2B SaaS environment.

Identify and engage enterprise decision-makers through account research and multi-channel outreach, qualify opportunities via discovery, manage outbound pipeline in CRM/SEP tools, and collaborate with Account Executives to hand off well-qualified opportunities while iterating on outreach tactics.

Senior Enterprise Account Executive responsible for winning enterprise deals, expanding accounts, and partnering with clients in manufacturing sectors to optimize spare parts management.

Drive new business growth in North America by owning full sales cycles for enterprise accounts. Prospect, manage pipeline, deliver demos to C-level stakeholders, navigate complex 6–12 month sales processes, and close deals typically between $75k–$150k. Collaborate with the CEO to shape U.S. expansion and sales operations while exceeding quotas.

Lead post-sales onboarding and software configuration, monitor customer health and satisfaction, resolve issues, drive renewals/upsells, build stakeholder relationships, collaborate with Account Executives on demos, and provide ongoing support to maximize product value.