Teams at Southwestern Behavioral Healthcare, Inc.

Supports and enhances EHR billing modules, analyzes healthcare business needs, and partners with Patient Financial Services, vendors, leadership, and staff. Leads or participates in system implementation, upgrade, and process-improvement projects; maintains training materials; resolves billing software issues; updates payer protocols, fee schedules, and compliance-related configurations; and supports revenue cycle performance improvement.

Releases protected health information to authorized recipients, scans and files documents in the Electronic Health Record, supports department projects, and provides customer service to clients, providers, and the public. The role requires HIPAA knowledge, computer and Microsoft Excel proficiency, strong communication skills, attention to detail, and completion of background checks and drug screening.

Lead design, implementation, maintenance, and optimization of multi-site enterprise network infrastructure. Support switches, routers, wireless, firewalls, VoIP/UCaaS, cabling, NAC/Zero Trust, disaster recovery, monitoring, documentation, vendor/SLA management, and occasional after-hours and on-site travel.