Jobs at South Shore Health

Schedules outpatient hospital services, completes patient preregistration, verifies insurance benefits, obtains authorizations, estimates and collects payments, coordinates interpreter and transportation services, and explains appointment preparation requirements. The role provides end-to-end customer service, maintains 98% registration accuracy, uses scheduling and eCashiering systems, resolves issues appropriately, and collaborates with authorization teams. Strong medical terminology, computer, communication, customer service, problem-solving, and insurance knowledge are required.

Safely transports patients, specimens, equipment, and medical records throughout the hospital using wheelchairs, stretchers, and beds. Monitors patient comfort, oxygen, and IV lines; assists with transfers, repositioning, hygiene, and discharges; and reports concerns to clinical staff. Maintains equipment cleanliness, follows infection prevention and identification procedures, communicates courteously with patients and departments, dispatches transport requests, documents services, and completes required training and compliance activities.

Prepares and serves patient meals, assists with tray-line setup and transportation, retrieves trays, stocks supplies, and cleans kitchen equipment, food trucks, and work areas. Follows food handling, infection control, patient identification, safety, and hygiene procedures. Provides respectful customer service, communicates routine information in English, performs basic arithmetic, works independently and collaboratively, and remains calm in stressful situations. Weekday, weekend, holiday, and varied-shift availability is required.

Manages a portfolio of complex, cross-functional healthcare operational initiatives from intake through stabilization. Responsibilities include defining scope, schedules, resources, budgets, risks, workflows, and performance metrics; facilitating stakeholder alignment; leading process improvement; communicating status to executives; conducting post-project reviews; and mentoring colleagues in project management practices.

Assists licensed rehabilitation staff with therapeutic patient treatments, documentation, billing, scheduling, department maintenance, infection control, inventory, and equipment cleaning. Provides assigned treatments under direct clinical supervision, records services, enters charges, supports department operations, and maintains required safety and environmental standards. Requires BLS certification and health, fitness, athletics, or healthcare-related experience.

Schedules hospital and off-site appointments, preregisters patients, verifies demographics and insurance eligibility, obtains authorizations and precertifications, and processes registrations accurately. Provides customer service to patients, providers, and insurers while using hospital scheduling, registration, reporting, and phone systems. The role requires medical terminology knowledge, strong computer skills, telephone experience, insurance knowledge, independent judgment, teamwork, and the ability to work under pressure.

Serve as the Epic Resolute Hospital Billing analyst: configure systems, develop workflows, produce change documentation, train staff, analyze issues, recommend solutions, liaise across hospital departments, and support SDLC, testing, and documentation for revenue cycle applications.

Coordinates care for complex emergency and inpatient patients through utilization review, medical necessity determination, observation-status assessment, discharge planning, referrals, and resource coordination. Collaborates with physicians, nurses, insurers, patients, families, and post-acute providers to ensure safe, timely, cost-effective outcomes. Identifies barriers to discharge, supports reimbursement, participates in multidisciplinary rounds and quality improvement, and maintains compliance with payer, regulatory, and departmental standards.

Provides direct and indirect patient care under licensed staff supervision, monitors and reports patient status, transports patients, performs constant-observation duties, and supports nursing-unit clerical operations. Maintains BLS certification, follows safety and infection-control procedures, documents services accurately, protects patient privacy, and communicates effectively with patients, families, and healthcare colleagues. This is a part-time overnight role totaling 24 hours weekly, including varied weekends and holidays.

Provides direct and indirect patient care under licensed nursing supervision in an emergency department. Responsibilities include observing and reporting patient status, transporting patients, constant observation, safety rounds, documentation, receptionist and clerical support, emergency response assistance, and compliance with infection-control, privacy, and safety procedures. Maintains BLS certification and communicates effectively with patients, families, and healthcare staff.

Provides direct and indirect patient care under licensed nursing supervision in the emergency department. Observes and reports patient status, assists with emergencies, transports patients, performs constant observation, and completes receptionist, dispatch, documentation, and clerical duties. Maintains BLS certification, follows safety and infection-control procedures, supports patient- and family-centered care, uses department software, and communicates effectively with patients, families, and healthcare colleagues. Works 36 hours weekly on day shifts with rotating weekends and holidays.

Provides strategic and operational leadership for an integrated healthcare marketing and communications function. Leads brand strategy, service-line marketing, digital campaigns, media relations, executive and internal communications, reputation and crisis communications, analytics, budgeting, vendor management, and team development. Partners with executive, clinical, physician, and operational leaders to support growth, patient acquisition, engagement, organizational change, and market positioning.

Serves as a primary contact for a high-volume medical center contact center. Schedules patient appointments, registers patients, verifies demographic and insurance information, processes prescription refill requests, and responds to inquiries. Supports multiple scheduling queues, trains new staff, handles first-level escalations, maintains performance and quality metrics, participates in improvement initiatives, and completes special projects.

Provides direct obstetric and gynecologic patient care, including examinations, diagnosis, treatment, medication management, referrals, and diagnostic test interpretation. Coordinates care with physicians, advanced practice clinicians, nurses, and support staff; documents clinical activities; follows quality, safety, and infection-control standards; participates in professional development and maintains required certification and licensure.

Prepare and process histology and cytology specimens for microscopic evaluation, performing microtomy, embedding, special stains, histochemistry, quality control, equipment maintenance, and safe handling of biological materials. Works under supervision in a hospital pathology lab; part-time evening schedule (Tues/Thurs 6–10pm).

The Appointment Scheduler will manage patient appointments, including scheduling, verifying insurance, and assisting with inquiries. They will collaborate with medical staff, maintain records, and support training efforts.

The Case Manager Specialist coordinates care management and service resources for SSH&EC clients, supporting patient outcomes and facilitating referrals. Responsibilities include customer service, patient interaction, outreach calls, and maintaining documentation in the EMR.

Schedules patient appointments, registers patients, verifies demographic and insurance information, processes prescription refill requests, and responds to inquiries through phone, website, and fax. Provides courteous customer service, follows scheduling and quality standards, collaborates with clinical and administrative staff, assists with rescheduling and employee training, and maintains productivity, organization, and compliance with facility policies.

Safely transports patients, specimens, equipment, and medical records throughout the hospital using wheelchairs, stretchers, and beds. Monitors patient comfort, oxygen, IV lines, and behavior during transport; assists with transfers, repositioning, hygiene, and discharges. Communicates with nursing and clinical staff, responds to transport requests, documents services, maintains equipment cleanliness, follows infection prevention and privacy procedures, and provides courteous patient support. This part-time role works every weekend and holiday from 3:00 p.m. to 11:30 p.m.

Provides hospital kitchen and patient meal service support, including cleaning equipment and work areas, preparing tray lines, serving meals, retrieving trays, stocking supplies, and transporting food trucks. Follows food handling, infection control, patient identification, safety, and hygiene procedures. Requires customer service, communication, basic arithmetic, teamwork, independence, and the ability to remain calm while standing for most of the shift. Weekday, weekend, holiday, and varied-shift availability is required.