Jobs at South Shore Health

Assist kitchen and tray-line operations: prepare and serve patient meals, retrieve and clean trays, perform daily kitchen cleaning, follow food handling and infection control procedures, and support a safe, patient-centered food service environment across varied shifts.

Administer and stabilize the ServiceNow platform across ITSM, HRSD, and ITOM; build and optimize service catalog items and workflows; support CMDB, Discovery, Change Management, reports/dashboards, upgrades, integrations, governance, and stakeholder enablement in a hospital environment.

Provides safe, courteous transport of patients, specimens, and equipment within the hospital using wheelchairs and stretchers. Monitors patient condition, notifies nursing of concerns, follows infection prevention and safety protocols, assists with transfers, dispatches transport orders, and completes required documentation and mandatory trainings.

The Appointment Scheduler will manage patient appointments, including scheduling, verifying insurance, and assisting with inquiries. They will collaborate with medical staff, maintain records, and support training efforts.

The Case Manager Specialist coordinates care management and service resources for SSH&EC clients, supporting patient outcomes and facilitating referrals. Responsibilities include customer service, patient interaction, outreach calls, and maintaining documentation in the EMR.

Lead system-wide operational excellence initiatives including design and rollout of a Daily Management System, develop standard work and visual management tools, coach leaders on daily huddles and problem solving, track and analyze operational KPIs, and manage multiple complex projects from intake through implementation and post-project review.

Performs and documents clinical laboratory testing (microbiology, PCR, EIA, blood cultures), evaluates specimen acceptability, performs QC, maintains and troubleshoots instruments, reports results timely, follows safety and reporting protocols, and assists with training and inventory. Evening part-time role.

Assists with hospital kitchen cleaning, meal preparation, tray-line setup, patient meal service, tray retrieval, food truck cleaning, and stocking. Follows food-handling, infection-control, patient-identification, safety, and hygiene procedures. Provides professional customer service, maintains a clean work environment, performs basic arithmetic, communicates routine information in English, and works varied weekday, weekend, and holiday shifts.

Provides direct and non-direct patient care in the Emergency Department: safe patient transport, constant observation of high-risk patients, clerical/reception duties, documentation, infection control, use of unit software, and support for nurses. Maintains BLS (ACLS preferred), responds to acuity changes, and promotes patient- and family-centered care. Shift: 7:00 a.m.–3:30 p.m., 24 hours/week with rotating weekends and holidays.

Schedules patient appointments, registers patients, verifies demographic and insurance information, processes prescription refill requests, and responds to inquiries through phone, website, and fax. Provides courteous customer service, follows scheduling and quality standards, collaborates with clinical and administrative staff, assists with rescheduling and employee training, and maintains productivity, organization, and compliance with facility policies.

Provides front-desk patient access services, including greeting patients, scheduling appointments, registration, insurance eligibility verification, check-in, and copayment collection. Maintains high accuracy and HIPAA compliance while supporting patient experience and workflow operations. Serves as a team resource, assists with onboarding and training, resolves issues, supports process improvement, and may assume leadership responsibilities. Works across multiple ambulatory sites and uses EPIC and other department systems.

Safely transports patients, specimens, equipment, and medical records throughout the hospital using wheelchairs, stretchers, and beds. Monitors patient comfort, oxygen, IV lines, and behavior during transport; assists with transfers, repositioning, hygiene, and discharges. Communicates with nursing and clinical staff, responds to transport requests, documents services, maintains equipment cleanliness, follows infection prevention and privacy procedures, and provides courteous patient support. This part-time role works every weekend and holiday from 3:00 p.m. to 11:30 p.m.

Provides hospital kitchen and patient meal service support, including cleaning equipment and work areas, preparing tray lines, serving meals, retrieving trays, stocking supplies, and transporting food trucks. Follows food handling, infection control, patient identification, safety, and hygiene procedures. Requires customer service, communication, basic arithmetic, teamwork, independence, and the ability to remain calm while standing for most of the shift. Weekday, weekend, holiday, and varied-shift availability is required.

Provide inpatient and outpatient cardiology care including diagnosis, testing, treatment planning, documentation, and quality improvement. Supervise cardiac evaluations, coordinate with multidisciplinary teams, maintain board certification and ACLS, and participate in call coverage and continuing medical education.

Manage incoming/outgoing specialty and internal referrals, obtain insurance authorizations, update EMR/EPIC and MyChart messages, coordinate with patients/providers, handle calls and faxes, and meet deadlines while providing excellent customer service.

Provides overnight hospitalist care, including admissions, inpatient rounding, consultations, emergency response, code attendance, rapid response participation, documentation, discharge planning, and communication with patients, families, specialists, and care teams. The physician also supervises physician extenders, supports emergency department flow, participates in meetings and education, maintains HIPAA compliance, and works flexible night, weekend, and holiday shifts.

Provide direct and non-direct patient care in the Emergency Department, transport patients, perform constant observation as needed, complete documentation, assist with reception/clerical tasks, follow safety and infection-control practices, maintain BLS/required certifications, and work night shifts with rotating weekends and holidays.

Perform diagnostic CT imaging including patient assessment, equipment setup/calibration, IV contrast administration, image quality control, and safety compliance. Collaborate with radiologists, maintain supplies/equipment, train staff/students, and follow department protocols in a Level II trauma center environment. Evening full-time role with a sign-on bonus.

The Nursing Assistant II provides direct patient care, assists with transportation, performs phlebotomy, maintains safety, and documents care under RN supervision.

Provides direct and non-direct patient care under RN supervision, performs phlebotomy and patient transport, serves as unit coordinator handling clerical duties, order/bed management, supply coordination, and patient/family communication while maintaining safety, documentation, and required certifications.