Search the 8 jobs at Sonder (sonder.io)

As the Revenue Operations Manager, you will optimize revenue operations for Sales, Marketing, and Customer Success teams. Responsibilities include developing scalable processes, leveraging data analytics for strategy, managing tech stacks, creating performance dashboards, and collaborating across teams to enhance operational efficiency and revenue growth.

As the Head of Customer Success - Mid Market, you will lead a team of Customer Success Managers, driving customer engagement and product adoption. Your role involves overseeing the customer journey, enhancing operational efficiencies, and implementing strategies for renewal and expansion. Collaborating across teams, you'll focus on delivering exceptional outcomes and contributing to business growth.

As an Account Executive at Sonder, the role focuses on acquiring enterprise customers to drive growth. Responsibilities include managing the full sales cycle, collaborating cross-functionally, negotiating complex deals, and using insights to engage potential clients effectively.

As a Support Coordinator at Sonder, you will be the first point of contact for members seeking help with mental health and wellbeing issues. You will coordinate emergency and non-emergency requests, work with Nurses and Psychologists for case escalations, and liaise with external stakeholders as needed, all while providing quality support in a high-pressure environment.

As a Senior Customer Success Manager at Sonder, you will oversee the entire customer journey for Enterprise clients, focusing on activation, usage, and renewals. Your role includes driving customer engagement, analyzing performance metrics, fostering partnerships, and mentoring team members to ensure customer satisfaction and long-term success.

Design, implement, and test Android applications, integrate components, diagnose performance issues, collaborate with teams, participate in code reviews, mentor junior engineers.

Acquire commercial customers to drive growth in Australia, challenge customers to embrace new approaches, negotiate complex deals, participate in team-building and strategic planning activities.

As an Account Executive, you will drive new business by acquiring Mid-Market clients, managing a sales pipeline, negotiating pricing, and building relationships with decision-makers to communicate Sonder’s value proposition.