The Social Station
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Social media is essential to every modern business. You need a trusted partner to represent your property online.
Introducing The Social Station. The hospitality-focused service built to get you back to what’s important – running your business.
The Social Station builds our own technology and staffs our service with real experts. We believe the combination of the two allows us to deliver a reliable, cost-effective service offering.
We offer the following services:
MANAGE CUSTOMER REVIEWS
Review websites are the number one place prospective customers learn about your hotel online. We thank customers who leave positive feedback, triage with your team when a guest has a bad experience, and counter false claims by setting the record straight or flagging reviews.
POST TO SOCIAL MEDIA
An active social media profile reflects a successful business. We ensure your profiles are never stale by posting to Facebook, Twitter, and Instagram several times a week.
RESPOND TO QUESTIONS
The days of calling a business are quickly coming to an end. Modern customers are sending private messages and leaving comments. We keep tabs on the conversation and guarantee all customers are responded to in a timely manner.
Introducing The Social Station. The hospitality-focused service built to get you back to what’s important – running your business.
The Social Station builds our own technology and staffs our service with real experts. We believe the combination of the two allows us to deliver a reliable, cost-effective service offering.
We offer the following services:
MANAGE CUSTOMER REVIEWS
Review websites are the number one place prospective customers learn about your hotel online. We thank customers who leave positive feedback, triage with your team when a guest has a bad experience, and counter false claims by setting the record straight or flagging reviews.
POST TO SOCIAL MEDIA
An active social media profile reflects a successful business. We ensure your profiles are never stale by posting to Facebook, Twitter, and Instagram several times a week.
RESPOND TO QUESTIONS
The days of calling a business are quickly coming to an end. Modern customers are sending private messages and leaving comments. We keep tabs on the conversation and guarantee all customers are responded to in a timely manner.
The Social Station Offices
OnSite Workspace
Employees work from physical offices.
Typical time on-site:
None
Allentown, Pennsylvania, USA
