Jobs at Snapsheet (snapsheetapp)

Design and build distributed systems and RESTful APIs for Snapsheet’s workflow automation platform. Develop event-driven processes, scheduled system actions, data relationships, and scalable server-side solutions supporting claims technology. The role involves full-stack web development, relational database schema and query design, performance optimization, collaboration in an Agile team, and contributing to multiple initiatives.

Manages a remote auto damage appraisal and estimating team, overseeing workload, production, accuracy, cycle times, escalations, and performance metrics. Provides coaching, training, mentorship, feedback, and development opportunities while maintaining team accountability and communication. Analyzes operational data to improve processes and department performance, supports innovation, and reports progress and challenges across the organization. Requires extensive auto physical damage, insurance, vehicle repair, estimating platform, and team leadership experience.

Develop and maintain UI and API test automation for customer-facing claims software. Partner with Product and Engineering to define acceptance criteria, analyze risks, expand testing frameworks, monitor automated test runs, troubleshoot flaky tests, build test utilities and data generators, and integrate automated testing into CI/CD pipelines. The role supports either Dispatch or Communications and Documentation product teams while contributing shared quality tooling and infrastructure.

Manage and grow relationships with insurance clients using Snapsheet’s Appraisal Service. Responsibilities include developing account plans, identifying revenue opportunities, introducing products, leading client communications, analyzing usage data, increasing adoption, coordinating customer training, documenting interactions, escalating issues, and delivering insights and results to clients.

Leads and contributes to software projects for the Communications and Documents team. Responsibilities include coaching engineers, writing high-quality code, collaborating across engineering, product, and design, contributing to architecture and strategy, executing large initiatives, and supporting recruiting and hiring. The role requires full-stack web development expertise, technical leadership, and experience with scalable APIs, relational databases, server-side performance, and modern front-end frameworks.

Lead strategy, discovery, definition, launch, and scaling of growth-oriented, tech-enabled claims service products. Design end-to-end workflows combining software, configuration, data, automation, and operations. Partner with engineering and cross-functional teams to extend the claims platform, improve efficiency, ROI, throughput, quality, scalability, and cost effectiveness. Own roadmaps, prioritization, stakeholder alignment, experimentation, and data-informed growth initiatives across activation, retention, and monetization.

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Manage full enterprise sales cycle for Snapsheet's cloud-based claims software, building relationships with carriers, MGAs, and TPAs. Prospect new clients, prepare proposals, run presentations with technical teams, track pipeline in Salesforce, support post-sale expansion, and meet quota through consultative selling and cross-functional collaboration.