Jobs at SnapMagic

Own strategic B2B customer accounts from onboarding through renewal and growth. Lead customer meetings, execute campaigns, monitor performance, resolve technical issues, coordinate with Product and Engineering, maintain account systems, communicate updates, and turn customer feedback into action. The role requires strong organization, written communication, data analysis, technical product learning, and high ownership in a hybrid San Francisco environment.

Build and own SnapMagic’s AI-assisted electronics design and CAD software. Develop full-stack applications using Python, Django, JavaScript, HTML, CSS, and PostgreSQL; ensure hardware-grade accuracy, reliability, and scalability; engage directly with hardware engineers; and guide product priorities based on adoption and user outcomes. The role requires hands-on hardware experience, strong product judgment, independent problem-solving, testing, code review, and ownership from concept through production.

Own the end-to-end enterprise sales process, including prospecting, pipeline generation, strategic account planning, technical and value-based selling, partnership development, negotiations, and contract closure. Use data and market insights to demonstrate customer ROI, strengthen relationships within the electronics ecosystem, and help build scalable go-to-market processes and sales playbooks.

Chief of Staff supporting the CEO by managing executive cadence, priorities, follow-through, and leadership communications. Builds AI-powered automations and workflows, runs company operating rhythms, supports executive onboarding, and owns cross-functional initiatives. Leads People Operations while supporting business and technology operations. The role requires hands-on execution, strong judgment, discretion, communication, and comfort working independently in a hybrid San Francisco environment.

Build and scale SnapMagic’s B2B SaaS sales engine. Initially lead discovery, proposals, negotiations, and closes personally while refining ICP, messaging, pricing, sales processes, ROI models, and operating discipline in HubSpot. After proving the motion, recruit and develop a sales team, establish predictable revenue operations, and partner closely with the CEO. The role requires hands-on execution, rapid experimentation, strong forecasting, and trusted advisory relationships with marketing and commercial leaders at electronics manufacturers and distributors.

Lead SnapMagic’s customer success function, owning customer experience, onboarding, renewals, retention, expansion revenue, advocacy, and strategic account management. Build scalable playbooks, systems, metrics, and operating processes from the ground up while personally supporting customers. Partner with founders, Product, and Engineering to resolve technical issues, influence product direction, and establish a high-performing Customer Success organization.

Lead company-wide business operations, strategic execution, operating rhythms, recruiting operations, GTM coordination, and internal systems. Partner with the CEO and functional leaders to solve ambiguous problems, automate repetitive workflows, implement AI-enabled processes, maintain reliable tools and data, and improve planning, reporting, onboarding, and cross-functional follow-through. The role focuses on building scalable systems that increase clarity, execution speed, and organizational leverage.