Teams at SnapMagic

Build and scale SnapMagic’s B2B SaaS sales engine. Initially lead discovery, proposals, negotiations, and closes personally while refining ICP, messaging, pricing, sales processes, ROI models, and operating discipline in HubSpot. After proving the motion, recruit and develop a sales team, establish predictable revenue operations, and partner closely with the CEO. The role requires hands-on execution, rapid experimentation, strong forecasting, and trusted advisory relationships with marketing and commercial leaders at electronics manufacturers and distributors.

Lead SnapMagic’s customer success function, owning customer experience, onboarding, renewals, retention, expansion revenue, advocacy, and strategic account management. Build scalable playbooks, systems, metrics, and operating processes from the ground up while personally supporting customers. Partner with founders, Product, and Engineering to resolve technical issues, influence product direction, and establish a high-performing Customer Success organization.

Lead engineering for SnapMagic Copilot and a high-traffic electronics platform. Initially build and ship production software hands-on, owning LLM workflows, training, evaluation, recommendation systems, relevance, and ads infrastructure. Partner with the CEO on product direction, make pragmatic technical tradeoffs, establish rapid execution and feedback loops, and communicate results. Later hire and lead an engineering team that scales velocity and reliability.