Jobs at SmithRx

Develop and execute pharmacy benefit pricing strategies across retail, mail, specialty, rebate, and manufacturer supply channels. Analyze reimbursement, pricing benchmarks, market opportunities, and ROI while supporting partner negotiations and sales growth. Build enablement materials, present proposals to external partners, train internal teams, and collaborate with Sales, Analytics, Product, Marketing, and Customer Success. Use data analytics, economic modeling, and BI tools to translate complex information into actionable pricing insights.

Leads product marketing strategy, category creation, go-to-market execution, AI product narratives, positioning, sales enablement, competitive intelligence, customer research, and product adoption. Builds and mentors a product marketing team while partnering with Product, Sales, Customer Success, Clinical Programs, Growth, and executive leadership. Develops messaging and campaigns for brokers, employers, consultants, members, and clinical partners, with responsibility for measurable revenue and market impact.

Supports new client group implementations by gathering requirements, maintaining project plans and open-item logs, coordinating implementation teams, entering data, building CRM profiles, and liaising with contracting and invoicing teams. Provides go-live and post-go-live support, participates in client meetings, and manages multiple deadlines while ensuring implementation accuracy and client needs are met.

Manage strategic relationships with large PBM clients, own renewals, drive retention, and ensure client satisfaction. Analyze pharmacy claims, rebates, and ROI data to recommend cost-containment strategies and present executive business reviews. Coordinate cross-functional teams, address escalations, communicate risks, support formulary and clinical program discussions, monitor industry trends, and mentor account management staff. Travel up to 25%.

Leads and scales the Account Management organization, developing managers and account executives, establishing performance standards, strengthening client relationships, and improving retention and satisfaction. Oversees talent development, capacity planning, operating models, account planning, escalations, reporting, and cross-functional executive partnerships. Builds scalable frameworks and ensures Account Management supports company growth and delivers strategic client outcomes.

Develops pricing strategies and PBM offers for enterprise clients, including repricing, claims and member-experience analyses, AWP discount and rebate guarantee modeling, and RFP responses. Partners with Sales, Proposals, Strategy, Legal, Supply Chain, Partnerships, and Revenue teams to assess risk, negotiate pricing and contract terms, and create client-ready spreadsheets and presentations that support business growth.

Lead and scale SmithRx’s growth marketing function in the PBM industry. Build an experimentation engine, identify healthcare buyer and broker acquisition channels, manage Growth Ops and BDR teams, and develop AI-powered workflows and technical growth tools. Partner with Sales and Product to generate pipeline through direct and broker-led motions while maintaining compliance. Establish a rigorous, full-funnel culture focused on experimentation, measurement, automation, and rapid learning.

Lead the data engineering strategy and architecture for distributed pharmaceutical data systems. Design and scale pipelines, APIs, and data platforms while ensuring reliability, governance, quality, and PII/PHI protection. Drive technical decisions, improve developer efficiency, deliver business impact, influence cross-functional roadmaps, mentor engineers, communicate with executives, and promote organizational adoption of new technologies and processes.

Own post-sale success for assigned healthcare and PBM clients from implementation through ongoing account management. Build executive relationships, drive customer satisfaction and retention, maintain success plans, coordinate cross-functional issue resolution, assess product gaps, manage escalations, and mitigate churn risks. The role requires healthcare account management experience, strong communication and conflict-resolution skills, and the ability to partner independently across teams.

Own core corporate accounting operations, including indirect tax and state filings, member reimbursements and escheatment, cash management and reconciliations, and corporate credit card expense processing. The role requires accurate month-end close support, compliance with US GAAP and general ledger procedures, strong Excel skills, and collaboration with internal teams and external filing agents.

Provides on-site Tier 2 support for hardware, software, cloud systems, and Windows/macOS fleets. Manages MDM, provisioning, patching, endpoint security, identity and access lifecycles, incident resolution, documentation, and technical deployments. Troubleshoots networking issues, supports on-call operations, contributes to security audits, and ensures vendors and systems follow HIPAA guidelines. The role also leads cross-functional technical projects and improves stability through automation.

Leads advanced data analysis to guide product and business decisions, develops metrics, dashboards, data products, and AI-enabled reporting systems, and translates findings into strategic recommendations. Partners with data engineers on dimensional data models, data governance, and quality controls. Mentors analysts, aligns roadmaps with business priorities, improves problem framing, and communicates insights effectively to technical and business stakeholders.

Serve as the first GTM finance business partner, building forecasting, KPIs (CAC, LTV, payback), pricing and P&L models, headcount and commission modeling, monthly and annual planning, and systems/tooling to support Sales and Marketing decision-making and ROI-driven growth.

Lead strategic financial analysis and the integrated 3-statement Long Range Plan. Build investor-grade models, valuations, and cash/liquidity forecasts. Support fundraising and M&A diligence, benchmark competitors, and partner with leadership and FP&A to align short- and long-term financial planning.

The Account Specialist ensures post-sale success and satisfaction for SmithRx customers, managing relationships and addressing operational challenges while collaborating with internal teams.

Provide financial and data analysis for Account Management by translating pharmacy claims and rebate data into strategic insights, ensuring report integrity, supporting client meetings/QBRs, and improving reporting tools to mitigate spend and attrition.

Executive leader responsible for manufacturer-facing supply chain: define and execute rebate strategy, lead manufacturer and GPO negotiations, design formularies and clinical utilization management, oversee P&T committee, drive specialty drug strategy, and build/mentor a cross-functional team to optimize lowest-net-cost and clinical value for clients.