Jobs at SmithRx

The Lead, Account Support is responsible for managing a team focused on achieving key performance indicators, customer satisfaction, and facilitating cross-functional collaboration to resolve issues and improve processes.

Analyze large claims datasets to produce client-ready reports and deep-dive analyses supporting PBM client onboarding, risk assessment, and member transition. Communicate findings to internal teams and external partners and prepare deliverables for operations.

Lead design, development, and maintenance of SmithRx frontend features using JavaScript and React while ensuring high-quality code and scalability. Collaborate with product teams and mentor junior engineers.

Own sourcing, validating, and preparing PHI-containing member lists in Snowflake for email, SMS, and print. Build automated data-quality checks, manage suppression and opt-out logic, document transformations for auditability, and partner with Marketing Operations and centralized Data to ensure compliant, accurate communications and resolve upstream data issues.

Lead long-range planning, build and maintain unit-economics and forecasting models, deliver executive-ready analyses for leadership and board, support fundraising and strategic initiatives, partner cross-functionally on pricing, KPIs, and tools, and establish systems and reporting for Strategic Finance.

Lead test strategy within sprint teams, design and maintain automated API and UI tests and frameworks, create test plans and metrics, find and track defects, and improve CI/CD, security, and performance testing using automation and AI tools.

The Staff Data Engineer will design and maintain data systems, streamline workflow for Data Analytics and Machine Learning teams, and ensure data pipelines are efficient and reliable. Responsibilities also include driving large projects, collaborating across teams, mentoring, and supporting the company's strategy.

The Senior Staff Data Engineer at SmithRx will define technical vision, improve data engineering efficiencies, and enhance data governance while mentoring other engineers and leading cross-functional collaborations.

As a Staff Software Engineer, you will develop backend architecture, collaborate with stakeholders, mentor juniors, and ensure software quality while leveraging various technologies and AWS platforms.

Lead test strategy and automation across products, build and maintain automated API and UI tests, improve test frameworks and CI/CD, author test plans, report defects, and champion quality across teams.

Provide post-sale clinical pharmacy consultation and account management for PBM clients. Build client relationships, recommend and implement clinical programs, analyze pharmacy benefit data, support QBRs, communicate formulary value, and collaborate cross-functionally to improve outcomes, cost savings, and client satisfaction.

Support presales by preparing high-volume, client-ready deliverables: clean large data files into standardized Excel templates, run analyses and reports with BI/SQL tools, review documents (Adobe), track deliverables in Salesforce, and ensure quality through audits.

As a Staff Data Analyst, you'll design key business metrics, conduct rigorous analyses, ensure data quality, and mentor the Data team, aligning data initiatives with business goals.

Lead development and execution of forward-looking drug spend forecasting models, quantify macro-market impacts, partner with clinical and pricing teams, translate analytical findings for executives and clients, build automated reporting with Data Analytics, support sales/proposals, engage brokers/consultants, and drive strategic growth projects.

Build, refine, and maintain pricing models and bid-data pipelines using SQL and Looker/Tableau. Translate stakeholder requirements into technical specs, collaborate with Data and Engineering, perform deep-dive analyses, provide Tier 3 support for complex submissions, maintain documentation, and improve self-service BI reporting and automation.

Lead end-to-end client implementations for SmithRx, managing project plans, requirements, cross-functional coordination, go-live support, escalations, and post-implementation reviews while mentoring teammates and driving process improvements.

The Manager of Benefit Operations Testing & QA leads a team responsible for benefit configuration and management, ensuring high-quality delivery and process improvement in pharmacy benefits operations.

The Partner Relationship Manager will ensure client satisfaction and manage relationships with Partners' leadership, focusing on problem-solving, project management, and communication to improve customer retention.

Support leadership by building and maintaining relationship intelligence: optimize CRM data (Salesforce/Polinode), design relationship tagging, run gap analyses, maintain databases, streamline processes with SOPs and automation, track network engagement and market intelligence, and build reports to prioritize community growth and referrals.

The Proposals Pricing Analyst will conduct claims analysis and create deliverables to assist the sales team in demonstrating SmithRx's value. They will query large datasets, provide insights from historical data, and prepare client-ready reports while collaborating with internal teams.